{"id":859,"date":"2025-11-11T16:15:13","date_gmt":"2025-11-11T09:15:13","guid":{"rendered":"https:\/\/metric.vn\/insights\/?p=859"},"modified":"2025-11-12T15:50:21","modified_gmt":"2025-11-12T08:50:21","slug":"thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc","status":"publish","type":"post","link":"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/","title":{"rendered":"Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam trong 2026 s\u1ebd b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n t\u00e1i \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c"},"content":{"rendered":"<p>Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam \u0111\u00e3 tr\u1ea3i qua m\u1ed9t th\u1eadp k\u1ef7 t\u0103ng tr\u01b0\u1edfng m\u1ea1nh m\u1ebd v\u1edbi s\u1ef1 m\u1edf r\u1ed9ng nhanh v\u1ec1 quy m\u00f4 ng\u01b0\u1eddi d\u00f9ng, s\u1ea3n ph\u1ea9m v\u00e0 giao d\u1ecbch. C\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i v\u00e0 m\u00e3 gi\u1ea3m gi\u00e1 r\u1ea7m r\u1ed9 t\u1eebng l\u00e0 \u0111\u1ed9ng l\u1ef1c ch\u00ednh th\u00fac \u0111\u1ea9y l\u00e0n s\u00f3ng mua s\u1eafm tr\u1ef1c tuy\u1ebfn.<\/p>\n<p>Tuy nhi\u00ean, theo quan s\u00e1t v\u00e0 ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ed9c l\u1eadp t\u1eeb <strong>Metric<\/strong>, th\u1ecb tr\u01b0\u1eddng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Vi\u1ec7t Nam \u0111ang b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n m\u1edbi, \u0111\u01b0\u1ee3c \u0111\u1ecbnh h\u00ecnh b\u1edfi s\u1ef1 tr\u01b0\u1edfng th\u00e0nh c\u1ee7a c\u1ea3 h\u00e0nh vi mua s\u1eafm c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng l\u1eabn chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a c\u00e1c n\u1ec1n t\u1ea3ng b\u00e1n l\u1ebb tr\u1ef1c tuy\u1ebfn. Sau giai \u0111o\u1ea1n b\u00f9ng n\u1ed5 khuy\u1ebfn m\u00e3i v\u00e0 cu\u1ed9c \u0111ua \u201c\u0111\u1ed1t ti\u1ec1n\u201d, c\u00e1c n\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed l\u1edbn \u0111ang b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n t\u00e1i \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c, m\u1ed7i b\u00ean khai th\u00e1c th\u1ebf m\u1ea1nh ri\u00eang \u0111\u1ec3 t\u00ecm ra h\u01b0\u1edbng ph\u00e1t tri\u1ec3n d\u00e0i h\u1ea1n cho m\u00ecnh.<\/p>\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_69_1 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title ez-toc-toggle\" style=\"cursor: pointer\">N\u1ed9i dung ch&iacute;nh<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #999;color:#999\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #999;color:#999\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#1_su_chuyen_minh_cua_thi_truong_e-commerce_viet_nam_tu_tang_truong_nhanh_den_tang_truong_chat\" title=\"1. S\u1ef1 chuy\u1ec3n m\u00ecnh c\u1ee7a th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam: T\u1eeb t\u0103ng tr\u01b0\u1edfng nhanh, \u0111\u1ebfn t\u0103ng tr\u01b0\u1edfng ch\u1ea5t\">1. S\u1ef1 chuy\u1ec3n m\u00ecnh c\u1ee7a th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam: T\u1eeb t\u0103ng tr\u01b0\u1edfng nhanh, \u0111\u1ebfn t\u0103ng tr\u01b0\u1edfng ch\u1ea5t<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#ba_san_tmdt_ba_huong_di_%e2%80%93_cuoc_dua_tim_loi_the_moi_tren_thi_truong\" title=\"Ba s\u00e0n TM\u0110T, ba h\u01b0\u1edbng \u0111i &#8211; Cu\u1ed9c \u0111ua t\u00ecm l\u1ee3i th\u1ebf m\u1edbi tr\u00ean th\u1ecb tr\u01b0\u1eddng\">Ba s\u00e0n TM\u0110T, ba h\u01b0\u1edbng \u0111i &#8211; Cu\u1ed9c \u0111ua t\u00ecm l\u1ee3i th\u1ebf m\u1edbi tr\u00ean th\u1ecb tr\u01b0\u1eddng<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#2_du_lieu_cho_thay_nguoi_tieu_dung_ngay_cang_chon_loc_hon_trong_quyet_dinh_mua_sam\" title=\"2. D\u1eef li\u1ec7u cho th\u1ea5y ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y c\u00e0ng ch\u1ecdn l\u1ecdc h\u01a1n trong quy\u1ebft \u0111\u1ecbnh mua s\u1eafm\">2. D\u1eef li\u1ec7u cho th\u1ea5y ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y c\u00e0ng ch\u1ecdn l\u1ecdc h\u01a1n trong quy\u1ebft \u0111\u1ecbnh mua s\u1eafm<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#gia_trung_binh_tren_don_vi_san_pham_ban_aup_tang_truong_dang_ke\" title=\"Gi\u00e1 trung b\u00ecnh tr\u00ean \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m b\u00e1n\u00a0 (AUP t\u0103ng tr\u01b0\u1edfng \u0111\u00e1ng k\u1ec3\">Gi\u00e1 trung b\u00ecnh tr\u00ean \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m b\u00e1n\u00a0 (AUP t\u0103ng tr\u01b0\u1edfng \u0111\u00e1ng k\u1ec3<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#doanh_thu_tu_gian_hang_chinh_hang_chiem_ty_trong_ngay_cang_lon\" title=\"Doanh thu t\u1eeb gian h\u00e0ng ch\u00ednh h\u00e3ng chi\u1ebfm t\u1ef7 tr\u1ecdng ng\u00e0y c\u00e0ng l\u1edbn\">Doanh thu t\u1eeb gian h\u00e0ng ch\u00ednh h\u00e3ng chi\u1ebfm t\u1ef7 tr\u1ecdng ng\u00e0y c\u00e0ng l\u1edbn<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#3_buoc_tien_ve_trai_nghiem_cua_nguoi_tieu_dung_khi_he_sinh_thai_hang_chinh_hang_duoc_mo_rong\" title=\"3. B\u01b0\u1edbc ti\u1ebfn v\u1ec1 tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng khi h\u1ec7 sinh th\u00e1i h\u00e0ng ch\u00ednh h\u00e3ng \u0111\u01b0\u1ee3c m\u1edf r\u1ed9ng\">3. B\u01b0\u1edbc ti\u1ebfn v\u1ec1 tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng khi h\u1ec7 sinh th\u00e1i h\u00e0ng ch\u00ednh h\u00e3ng \u0111\u01b0\u1ee3c m\u1edf r\u1ed9ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#tang_truong_toan_dien_cua_he_sinh_thai_mall\" title=\"T\u0103ng tr\u01b0\u1edfng to\u00e0n di\u1ec7n c\u1ee7a h\u1ec7 sinh th\u00e1i Mall\">T\u0103ng tr\u01b0\u1edfng to\u00e0n di\u1ec7n c\u1ee7a h\u1ec7 sinh th\u00e1i Mall<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#xu_huong_dau_tu_manh_vao_he_sinh_thai_chinh_hang\" title=\"Xu h\u01b0\u1edbng \u0111\u1ea7u t\u01b0 m\u1ea1nh v\u00e0o h\u1ec7 sinh th\u00e1i ch\u00ednh h\u00e3ng\">Xu h\u01b0\u1edbng \u0111\u1ea7u t\u01b0 m\u1ea1nh v\u00e0o h\u1ec7 sinh th\u00e1i ch\u00ednh h\u00e3ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#nang_cao_tieu_chuan_chon_loc\" title=\"N\u00e2ng cao ti\u00eau chu\u1ea9n ch\u1ecdn l\u1ecdc\">N\u00e2ng cao ti\u00eau chu\u1ea9n ch\u1ecdn l\u1ecdc<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#chinh_sach_ho_tro_marketing\" title=\"Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 marketing\">Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 marketing<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#cai_thien_logistics_va_dich_vu_hau_mai\" title=\"C\u1ea3i thi\u1ec7n logistics v\u00e0 d\u1ecbch v\u1ee5 h\u1eadu m\u00e3i\">C\u1ea3i thi\u1ec7n logistics v\u00e0 d\u1ecbch v\u1ee5 h\u1eadu m\u00e3i<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#mo_rong_danh_muc_thuong_hieu\" title=\"M\u1edf r\u1ed9ng danh m\u1ee5c th\u01b0\u01a1ng hi\u1ec7u\">M\u1edf r\u1ed9ng danh m\u1ee5c th\u01b0\u01a1ng hi\u1ec7u<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#4_phan_tich_case_study_lazada_va_chien_luoc_phat_trien_he_sinh_thai_hang_chinh_hang\" title=\"4. Ph\u00e2n t\u00edch case study: Lazada v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n h\u1ec7 sinh th\u00e1i h\u00e0ng ch\u00ednh h\u00e3ng\">4. Ph\u00e2n t\u00edch case study: Lazada v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n h\u1ec7 sinh th\u00e1i h\u00e0ng ch\u00ednh h\u00e3ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-14\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#cuoc_dua_nganh_hang_va_nha_ban_chinh_hang_nong_len\" title=\"Cu\u1ed9c \u0111ua ng\u00e0nh h\u00e0ng v\u00e0 nh\u00e0 b\u00e1n ch\u00ednh h\u00e3ng n\u00f3ng l\u00ean\">Cu\u1ed9c \u0111ua ng\u00e0nh h\u00e0ng v\u00e0 nh\u00e0 b\u00e1n ch\u00ednh h\u00e3ng n\u00f3ng l\u00ean<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-15\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#chinh_sach_quan_ly_chat_luong_nghiem_ngat\" title=\"Ch\u00ednh s\u00e1ch qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng nghi\u00eam ng\u1eb7t\">Ch\u00ednh s\u00e1ch qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng nghi\u00eam ng\u1eb7t<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-16\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#loi_ich_tap_trung_vao_nguoi_tieu_dung\" title=\"L\u1ee3i \u00edch t\u1eadp trung v\u00e0o ng\u01b0\u1eddi ti\u00eau d\u00f9ng\">L\u1ee3i \u00edch t\u1eadp trung v\u00e0o ng\u01b0\u1eddi ti\u00eau d\u00f9ng<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-17\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#mo_rong_danh_muc_hang_chinh_hang_ra_toan_cau\" title=\"M\u1edf r\u1ed9ng danh m\u1ee5c h\u00e0ng ch\u00ednh h\u00e3ng ra to\u00e0n c\u1ea7u\">M\u1edf r\u1ed9ng danh m\u1ee5c h\u00e0ng ch\u00ednh h\u00e3ng ra to\u00e0n c\u1ea7u<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-18\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#nhan_dinh_tu_metric_doi_voi_case_study_cua_lazada_chien_luoc_da_dang_hoa_nguon_cung_uu_tien_hang_chinh_hang\" title=\"Nh\u1eadn \u0111\u1ecbnh t\u1eeb Metric \u0111\u1ed1i v\u1edbi case study c\u1ee7a Lazada: Chi\u1ebfn l\u01b0\u1ee3c \u0111a d\u1ea1ng h\u00f3a ngu\u1ed3n cung, \u01b0u ti\u00ean h\u00e0ng ch\u00ednh h\u00e3ng\">Nh\u1eadn \u0111\u1ecbnh t\u1eeb Metric \u0111\u1ed1i v\u1edbi case study c\u1ee7a Lazada: Chi\u1ebfn l\u01b0\u1ee3c \u0111a d\u1ea1ng h\u00f3a ngu\u1ed3n cung, \u01b0u ti\u00ean h\u00e0ng ch\u00ednh h\u00e3ng<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-19\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#1_tap_trung_nang_cao_chat_luong_va_trai_nghiem\" title=\"1. T\u1eadp trung n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u1ea3i nghi\u1ec7m\">1. T\u1eadp trung n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u1ea3i nghi\u1ec7m<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-20\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#2_da_dang_hoa_nguon_cung_voi_mo_hinh_chuan_hoa\" title=\"2. \u0110a d\u1ea1ng h\u00f3a ngu\u1ed3n cung v\u1edbi m\u00f4 h\u00ecnh chu\u1ea9n h\u00f3a\">2. \u0110a d\u1ea1ng h\u00f3a ngu\u1ed3n cung v\u1edbi m\u00f4 h\u00ecnh chu\u1ea9n h\u00f3a<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-21\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#3_dinh_vi_%e2%80%9cbrand-led_growth%e2%80%9d\" title=\"3. \u0110\u1ecbnh v\u1ecb \u201cbrand-led growth\u201d\">3. \u0110\u1ecbnh v\u1ecb \u201cbrand-led growth\u201d<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-22\" href=\"https:\/\/metric.vn\/insights\/thi-truong-e-commerce-viet-nam-trong-2026-se-buoc-vao-giai-doan-tai-dinh-hinh-chien-luoc\/#5_ket_luan_cuoc_dua_moi_cua_cac_%e2%80%9cong_lon%e2%80%9d_e-commerce_tai_viet_nam\" title=\"5. K\u1ebft lu\u1eadn: Cu\u1ed9c \u0111ua m\u1edbi c\u1ee7a c\u00e1c \u201c\u00f4ng l\u1edbn\u201d E-Commerce t\u1ea1i Vi\u1ec7t Nam\">5. K\u1ebft lu\u1eadn: Cu\u1ed9c \u0111ua m\u1edbi c\u1ee7a c\u00e1c \u201c\u00f4ng l\u1edbn\u201d E-Commerce t\u1ea1i Vi\u1ec7t Nam<\/a><\/li><\/ul><\/nav><\/div>\n<h2><span class=\"ez-toc-section\" id=\"1_su_chuyen_minh_cua_thi_truong_e-commerce_viet_nam_tu_tang_truong_nhanh_den_tang_truong_chat\"><\/span>1. S\u1ef1 chuy\u1ec3n m\u00ecnh c\u1ee7a th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam: T\u1eeb t\u0103ng tr\u01b0\u1edfng nhanh, \u0111\u1ebfn t\u0103ng tr\u01b0\u1edfng ch\u1ea5t<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Th\u1ecb tr\u01b0\u1eddng E-commerce Vi\u1ec7t Nam \u0111ang b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n ch\u00edn mu\u1ed3i. T\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng v\u1ec1 s\u1ed1 l\u01b0\u1ee3ng ng\u01b0\u1eddi d\u00f9ng m\u1edbi \u0111\u00e3 ch\u1eadm l\u1ea1i \u0111\u00e1ng k\u1ec3 so v\u1edbi giai \u0111o\u1ea1n 2018 &#8211; 2021 (do b\u00e3o h\u00f2a \u1edf m\u1ed9t s\u1ed1 ph\u00e2n kh\u00fac \u0111\u00f4 th\u1ecb), nh\u01b0ng \u0111\u1ed5i l\u1ea1i, ch\u1ea5t l\u01b0\u1ee3ng giao d\u1ecbch l\u1ea1i \u0111ang t\u0103ng l\u00ean \u0111\u00e1ng k\u1ec3.<\/p>\n<p>Th\u00f4ng qua ph\u1ea7n m\u1ec1m Metric Analytics, c\u00e1c ch\u1ec9 s\u1ed1 nh\u01b0 gi\u00e1 trung b\u00ecnh tr\u00ean \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m b\u00e1n h\u00e0ng th\u00e1ng (Average Unit Price &#8211; AUP), t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i, t\u1ef7 tr\u1ecdng doanh s\u1ed1 nh\u00f3m gian h\u00e0ng ch\u00ednh h\u00e3ng \u0111ang c\u00f3 xu h\u01b0\u1edbng t\u0103ng so v\u1edbi c\u00f9ng k\u1ef3, ng\u1ea7m ch\u1ec9 ra ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111ang c\u00f3 khuynh h\u01b0\u1edbng t\u1eadp trung v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng h\u00e0ng ho\u00e1 v\u00e0 tr\u1ea3i nghi\u1ec7m mua h\u00e0ng.<\/p>\n<p>C\u0169ng theo b\u00e1o c\u00e1o c\u1ee7a Metric, ch\u1ec9 trong n\u1eeda \u0111\u1ea7u n\u0103m 2025, c\u00f3 h\u01a1n 80.000 nh\u00e0 b\u00e1n r\u1eddi th\u1ecb tr\u01b0\u1eddng do c\u1ea1nh tranh kh\u1ed1c li\u1ec7t nh\u01b0ng doanh s\u1ed1 c\u00e1c s\u00e0n v\u1eabn t\u0103ng tr\u01b0\u1edfng h\u01a1n 41%. \u0110i\u1ec1u n\u00e0y ph\u1ea3n \u00e1nh s\u1ef1 t\u00e1i c\u1ea5u tr\u00fac theo h\u01b0\u1edbng t\u1eadp trung v\u00e0o hi\u1ec7u qu\u1ea3 v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng t\u0103ng tr\u01b0\u1edfng. Ng\u01b0\u1eddi ti\u00eau d\u00f9ng Vi\u1ec7t Nam kh\u00f4ng c\u00f2n t\u00ecm ki\u1ebfm nh\u1eefng s\u1ea3n ph\u1ea9m gi\u00e1 r\u1ebb nh\u1ea5t, m\u00e0 ng\u00e0y c\u00e0ng quan t\u00e2m \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m, ngu\u1ed3n g\u1ed1c xu\u1ea5t x\u1ee9, v\u00e0 tr\u1ea3i nghi\u1ec7m mua s\u1eafm to\u00e0n di\u1ec7n.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-863 size-full\" src=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102135.jpeg?resize=740%2C493&#038;ssl=1\" alt=\"Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam trong 2026 s\u1ebd b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n t\u00e1i \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c\" width=\"740\" height=\"493\" srcset=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102135.jpeg?w=2500&amp;ssl=1 2500w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102135.jpeg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102135.jpeg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102135.jpeg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102135.jpeg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102135.jpeg?resize=2048%2C1366&amp;ssl=1 2048w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102135.jpeg?w=1480&amp;ssl=1 1480w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102135.jpeg?w=2220&amp;ssl=1 2220w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 10pt;\"><em>*Ngu\u1ed3n d\u1eef li\u1ec7u v\u00e0 ph\u00e2n t\u00edch: Metric.vn \u2013 B\u00e1o c\u00e1o Th\u1ecb tr\u01b0\u1eddng Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Vi\u1ec7t Nam H1\/2025.<\/em><\/span><\/p>\n<p>M\u00f4 h\u00ecnh \u201c\u0111\u1ed1t ti\u1ec1n\u201d cho t\u0103ng tr\u01b0\u1edfng ng\u1eafn h\u1ea1n (d\u1ef1a v\u00e0o gi\u1ea3m gi\u00e1 m\u1ea1nh, khuy\u1ebfn m\u00e3i l\u1edbn v\u00e0 chi ti\u00eau marketing cao \u0111\u1ec3 thu h\u00fat ng\u01b0\u1eddi d\u00f9ng) \u0111ang d\u1ea7n nh\u01b0\u1eddng ch\u1ed7 cho nh\u1eefng tr\u1ecdng t\u00e2m d\u00e0i h\u1ea1n v\u00e0 b\u1ec1n v\u1eefng h\u01a1n. C\u00e1c n\u1ec1n t\u1ea3ng b\u1eaft \u0111\u1ea7u t\u1eadp trung v\u00e0o vi\u1ec7c c\u1ee7ng c\u1ed1 m\u00f4 h\u00ecnh kinh doanh, t\u1ed1i \u01b0u v\u1eadn h\u00e0nh v\u00e0 gia t\u0103ng gi\u00e1 tr\u1ecb th\u1ef1c ti\u1ec5n cho ng\u01b0\u1eddi b\u00e1n l\u1eabn ng\u01b0\u1eddi mua. \u0110\u00e2y l\u00e0 d\u1ea5u hi\u1ec7u cho th\u1ea5y th\u1ecb tr\u01b0\u1eddng \u0111ang b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n tr\u01b0\u1edfng th\u00e0nh, n\u01a1i hi\u1ec7u qu\u1ea3, uy t\u00edn v\u00e0 ni\u1ec1m tin tr\u1edf th\u00e0nh y\u1ebfu t\u1ed1 c\u1ea1nh tranh c\u1ed1t l\u00f5i.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"ba_san_tmdt_ba_huong_di_%e2%80%93_cuoc_dua_tim_loi_the_moi_tren_thi_truong\"><\/span>Ba s\u00e0n TM\u0110T, ba h\u01b0\u1edbng \u0111i &#8211; Cu\u1ed9c \u0111ua t\u00ecm l\u1ee3i th\u1ebf m\u1edbi tr\u00ean th\u1ecb tr\u01b0\u1eddng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Ba n\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed h\u00e0ng \u0111\u1ea7u t\u1ea1i Vi\u1ec7t Nam (Shopee, Lazada, TikTok Shop) \u0111ang th\u1ec3 hi\u1ec7n ba h\u01b0\u1edbng ph\u00e1t tri\u1ec3n ri\u00eang bi\u1ec7t. Thay v\u00ec ch\u1ec9 ch\u1ea1y theo s\u1ed1 l\u01b0\u1ee3ng, c\u1ea3 ba \u0111\u1ec1u \u0111ang n\u1ed7 l\u1ef1c t\u00e1i \u0111\u1ecbnh v\u1ecb v\u00e0 t\u1ed1i \u01b0u m\u00f4 h\u00ecnh kinh doanh, t\u1eadp trung khai th\u00e1c th\u1ebf m\u1ea1nh ri\u00eang c\u1ee7a m\u00ecnh.<\/p>\n<ul>\n<li aria-level=\"1\"><strong>Lazada t\u1eadp trung v\u00e0o th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ec3 ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng<\/strong> th\u00f4ng qua vi\u1ec7c x\u00e2y d\u1ef1ng m\u1ed9t h\u1ec7 sinh th\u00e1i th\u01b0\u01a1ng hi\u1ec7u uy t\u00edn d\u01b0\u1edbi LazMall (k\u00eanh mua h\u00e0ng ch\u00ednh h\u00e3ng), bao g\u1ed3m c\u00e1c th\u01b0\u01a1ng hi\u1ec7u n\u1ed9i \u0111\u1ecba v\u00e0 qu\u1ed1c t\u1ebf. G\u1ea7n \u0111\u00e2y, ngu\u1ed3n cung n\u00e0y c\u00f2n \u0111\u01b0\u1ee3c m\u1edf r\u1ed9ng th\u00f4ng qua vi\u1ec7c h\u1ee3p t\u00e1c v\u1edbi Gmarket (m\u1ed9t trong nh\u1eefng n\u1ec1n t\u1ea3ng TM\u0110T l\u1edbn nh\u1ea5t H\u00e0n Qu\u1ed1c) v\u00e0 Tmall (k\u00eanh mua s\u1eafm ch\u00ednh h\u00e3ng c\u1ee7a Taobao). Chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a Lazada t\u1eadp trung v\u00e0o vi\u1ec7c n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng tr\u1ea3i nghi\u1ec7m nh\u1edd ngu\u1ed3n cung ch\u00ednh h\u00e3ng \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t ch\u1eb7t ch\u1ebd v\u00e0 c\u00e1 nh\u00e2n ho\u00e1 b\u1edfi AI cho ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Nh\u1edd v\u1eady, n\u1ec1n t\u1ea3ng mang \u0111\u1ebfn tr\u1ea3i nghi\u1ec7m mua s\u1eafm t\u1ed1i \u01b0u v\u00e0 \u0111\u00e1ng tin c\u1eady, g\u00f3p ph\u1ea7n gia t\u0103ng gi\u00e1 tr\u1ecb trung b\u00ecnh c\u1ee7a \u0111\u01a1n v\u1ecb h\u00e0ng ho\u00e1.<\/li>\n<li aria-level=\"1\"><strong>Shopee t\u1eadp trung m\u1edf r\u1ed9ng h\u1ec7 sinh th\u00e1i ng\u01b0\u1eddi d\u00f9ng trung th\u00e0nh<\/strong> th\u00f4ng qua c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh nh\u01b0 Shopee Loyalty (ch\u01b0\u01a1ng tr\u00ecnh \u0111i\u1ec3m th\u01b0\u1edfng), Shopee Live (livestream t\u01b0\u01a1ng t\u00e1c) v\u00e0 Shopee Games (gamification). B\u1eb1ng c\u00e1ch t\u1ea1o ra nhi\u1ec1u tr\u1ea3i nghi\u1ec7m k\u1ebft n\u1ed1i v\u00e0 t\u0103ng t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi d\u00f9ng, Shopee h\u01b0\u1edbng \u0111\u1ebfn vi\u1ec7c t\u0103ng t\u1ea7n su\u1ea5t mua h\u00e0ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng th\u00f4ng qua tr\u1ea3i nghi\u1ec7m gi\u1ea3i tr\u00ed v\u00e0 mua s\u1eafm k\u1ebft h\u1ee3p.<\/li>\n<li aria-level=\"1\"><strong>TikTok Shop t\u1eadn d\u1ee5ng s\u1ee9c m\u1ea1nh c\u1ee7a n\u1ed9i dung v\u00e0 th\u01b0\u01a1ng m\u1ea1i (content-commerce)<\/strong>, khai th\u00e1c hi\u1ec7u qu\u1ea3 m\u00f4 h\u00ecnh KOL\/KOC v\u00e0 livestream \u0111\u1ec3 t\u1ea1o ra tr\u1ea3i nghi\u1ec7m mua s\u1eafm k\u1ebft h\u1ee3p gi\u1ea3i tr\u00ed, t\u1eeb \u0111\u00f3 th\u00fac \u0111\u1ea9y t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i. C\u00e1c phi\u00ean livestream v\u1edbi doanh thu tr\u0103m t\u1ef7 \u0111\u00e3 tr\u1edf th\u00e0nh minh ch\u1ee9ng cho s\u1ee9c m\u1ea1nh c\u1ee7a m\u00f4 h\u00ecnh n\u00e0y. TikTok Shop kh\u00f4ng ch\u1ec9 t\u1ea1o ra h\u00e0nh vi mua s\u1eafm d\u1ef1a tr\u00ean c\u1ea3m x\u00fac m\u00e0 c\u00f2n \u0111\u1ecbnh h\u00ecnh xu h\u01b0\u1edbng th\u01b0\u01a1ng m\u1ea1i gi\u1ea3i tr\u00ed tr\u00ean th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam m\u1ed9t c\u00e1ch t\u1ef1 nhi\u00ean v\u00e0 h\u1ea5p d\u1eabn.<\/li>\n<\/ul>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-867 size-full\" src=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102213.png?resize=740%2C493&#038;ssl=1\" alt=\"Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam trong 2026 s\u1ebd b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n t\u00e1i \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c\" width=\"740\" height=\"493\" srcset=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102213.png?w=2500&amp;ssl=1 2500w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102213.png?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102213.png?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102213.png?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102213.png?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102213.png?resize=2048%2C1366&amp;ssl=1 2048w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102213.png?w=1480&amp;ssl=1 1480w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102213.png?w=2220&amp;ssl=1 2220w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 10pt;\"><em>*Ngu\u1ed3n d\u1eef li\u1ec7u v\u00e0 ph\u00e2n t\u00edch: Metric.vn \u2013 B\u00e1o c\u00e1o Th\u1ecb tr\u01b0\u1eddng Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Vi\u1ec7t Nam H1\/2025.<\/em><\/span><\/p>\n<h2><span class=\"ez-toc-section\" id=\"2_du_lieu_cho_thay_nguoi_tieu_dung_ngay_cang_chon_loc_hon_trong_quyet_dinh_mua_sam\"><\/span>2. D\u1eef li\u1ec7u cho th\u1ea5y ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y c\u00e0ng ch\u1ecdn l\u1ecdc h\u01a1n trong quy\u1ebft \u0111\u1ecbnh mua s\u1eafm<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>D\u1eef li\u1ec7u thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch b\u1edfi Metric trong n\u0103m 2024-2025 cho th\u1ea5y nh\u1eefng chuy\u1ec3n bi\u1ebfn trong h\u00e0nh vi ng\u01b0\u1eddi ti\u00eau d\u00f9ng Vi\u1ec7t Nam tr\u00ean c\u00e1c n\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed: gi\u00e1 trung b\u00ecnh tr\u00ean \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m b\u00e1n (AUP)\u00a0 t\u0103ng tr\u01b0\u1edfng v\u00e0 doanh thu t\u1eeb gian h\u00e0ng ch\u00ednh h\u00e3ng chi\u1ebfm t\u1ec9 tr\u1ecdng ng\u00e0y c\u00e0ng l\u1edbn.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"gia_trung_binh_tren_don_vi_san_pham_ban_aup_tang_truong_dang_ke\"><\/span>Gi\u00e1 trung b\u00ecnh tr\u00ean \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m b\u00e1n\u00a0 (AUP t\u0103ng tr\u01b0\u1edfng \u0111\u00e1ng k\u1ec3<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Theo d\u1eef li\u1ec7u t\u1eeb Metric, t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng trong giai \u0111o\u1ea1n H1.2025 so v\u1edbi H1.2024 c\u00f3 s\u1ef1 thay \u0111\u1ed5i r\u00f5 r\u1ec7t. AUP trung b\u00ecnh to\u00e0n ng\u00e0nh t\u0103ng m\u1ea1nh so v\u1edbi c\u00f9ng k\u1ef3 n\u0103m tr\u01b0\u1edbc (YoY), ph\u1ea3n \u00e1nh xu h\u01b0\u1edbng ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1eb5n s\u00e0ng chi tr\u1ea3 nhi\u1ec1u h\u01a1n cho nh\u1eefng s\u1ea3n ph\u1ea9m c\u00f3 tr\u1ecb gi\u00e1 ho\u1eb7c ch\u1ea5t l\u01b0\u1ee3ng cao h\u01a1n, c\u1ee5 th\u1ec3:<\/p>\n<ul>\n<li aria-level=\"1\"><strong>Lazada:<\/strong> AUP t\u0103ng 43.4% YoY t\u1eadp trung v\u00e0o c\u00e1c ng\u00e0nh h\u00e0ng nh\u01b0 B\u00e1ch ho\u00e1, \u0110\u1ed3 ch\u01a1i, Tr\u1ebb s\u01a1 sinh &amp; Tr\u1ebb nh\u1ecf<\/li>\n<li aria-level=\"1\"><strong>Shopee:<\/strong> AUP t\u0103ng 7.66%G YoY, thu h\u00fat nhi\u1ec1u kh\u00e1ch chi ti\u00eau cao ho\u1eb7c \u0111\u01a1n h\u00e0ng gi\u00e1 tr\u1ecb cao nh\u1edd c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh kh\u00e1ch h\u00e0ng th\u00e2n thi\u1ebft v\u00e0 voucher c\u00f3 \u0111i\u1ec1u ki\u1ec7n<\/li>\n<li aria-level=\"1\"><strong>TikTok Shop:<\/strong> AUP t\u0103ng 31% YoY, ch\u1ee7 y\u1ebfu t\u1eeb c\u00e1c s\u1ea3n ph\u1ea9m th\u1eddi trang v\u00e0 l\u00e0m \u0111\u1eb9p qua k\u00eanh livestream<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"doanh_thu_tu_gian_hang_chinh_hang_chiem_ty_trong_ngay_cang_lon\"><\/span>Doanh thu t\u1eeb gian h\u00e0ng ch\u00ednh h\u00e3ng chi\u1ebfm t\u1ef7 tr\u1ecdng ng\u00e0y c\u00e0ng l\u1edbn<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>T\u1ef7 tr\u1ecdng doanh thu t\u1eeb c\u00e1c gian h\u00e0ng ch\u00ednh h\u00e3ng t\u0103ng t\u1eeb 25.2% (Q1\/2024) l\u00ean 31.6% (Q1\/2025), t\u0103ng tr\u01b0\u1edfng 6.4% v\u1ec1 t\u1ef7 tr\u1ecdng. \u0110\u00e2y l\u00e0 minh ch\u1ee9ng r\u00f5 r\u00e0ng cho th\u1ea5y ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0111ang chuy\u1ec3n t\u1eeb t\u00e2m l\u00fd \u201cs\u0103n deal\u201d sang \u201cch\u1ecdn gi\u00e1 tr\u1ecb\u201d. H\u1ecd tin t\u01b0\u1edfng v\u00e0 g\u1eafn b\u00f3 h\u01a1n v\u1edbi c\u00e1c k\u00eanh b\u00e1n h\u00e0ng c\u00f3 uy t\u00edn, s\u1eb5n l\u00f2ng \u0111\u1ea7u t\u01b0 v\u00e0o ch\u1ea5t l\u01b0\u1ee3ng.<\/p>\n<p>Nh\u1eefng con s\u1ed1 n\u00e0y kh\u00f4ng ch\u1ec9 l\u00e0 th\u1ed1ng k\u00ea \u0111\u01a1n thu\u1ea7n, m\u00e0 ph\u1ea3n \u00e1nh m\u1ed9t chuy\u1ec3n \u0111\u1ed5i s\u00e2u s\u1eafc trong t\u00e2m l\u00fd v\u00e0 h\u00e0nh vi mua s\u1eafm c\u1ee7a ng\u01b0\u1eddi Vi\u1ec7t tr\u00ean n\u1ec1n t\u1ea3ng s\u1ed1. Ng\u01b0\u1eddi ti\u00eau d\u00f9ng Vi\u1ec7t Nam \u0111\u00e3 tr\u1edf n\u00ean th\u00f4ng th\u00e1i h\u01a1n, s\u1eb5n s\u00e0ng chi tr\u1ea3 cao h\u01a1n cho nh\u1eefng s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng, c\u00f3 ngu\u1ed3n g\u1ed1c r\u00f5 r\u00e0ng v\u00e0 tr\u1ea3i nghi\u1ec7m mua h\u00e0ng \u0111\u00e1ng tin c\u1eady.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"3_buoc_tien_ve_trai_nghiem_cua_nguoi_tieu_dung_khi_he_sinh_thai_hang_chinh_hang_duoc_mo_rong\"><\/span>3. B\u01b0\u1edbc ti\u1ebfn v\u1ec1 tr\u1ea3i nghi\u1ec7m c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng khi h\u1ec7 sinh th\u00e1i h\u00e0ng ch\u00ednh h\u00e3ng \u0111\u01b0\u1ee3c m\u1edf r\u1ed9ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Khi ni\u1ec1m tin tr\u1edf th\u00e0nh \u201ct\u00e0i s\u1ea3n\u201d qu\u00fd gi\u00e1 nh\u1ea5t, vi\u1ec7c x\u00e2y d\u1ef1ng v\u00e0 c\u1ee7ng c\u1ed1 h\u1ec7 sinh th\u00e1i Gian h\u00e0ng ch\u00ednh h\u00e3ng \u0111\u00e3 tr\u1edf th\u00e0nh ti\u00eau chu\u1ea9n c\u1ea1nh tranh m\u1edbi gi\u1eefa c\u00e1c s\u00e0n.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"tang_truong_toan_dien_cua_he_sinh_thai_mall\"><\/span>T\u0103ng tr\u01b0\u1edfng to\u00e0n di\u1ec7n c\u1ee7a h\u1ec7 sinh th\u00e1i Mall<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Trong 6 th\u00e1ng \u0111\u1ea7u n\u0103m 2025, s\u1ed1 l\u01b0\u1ee3ng gian h\u00e0ng ch\u00ednh h\u00e3ng (Official Stores\/Mall) tr\u00ean c\u00e1c s\u00e0n TM\u0110T ti\u1ebfp t\u1ee5c m\u1edf r\u1ed9ng, t\u0103ng th\u00eam <strong>4%<\/strong> so v\u1edbi c\u00f9ng k\u1ef3 n\u0103m tr\u01b0\u1edbc. \u0110\u00e1ng ch\u00fa \u00fd, t\u1ed5ng gi\u00e1 tr\u1ecb h\u00e0ng h\u00f3a giao d\u1ecbch tr\u00ean s\u00e0n (GMV) t\u1eeb nh\u00f3m gian h\u00e0ng ch\u00ednh h\u00e3ng t\u0103ng m\u1ea1nh <strong>+75% YoY<\/strong>, trong khi gian h\u00e0ng th\u01b0\u1eddng ch\u1ec9 t\u0103ng 27%.<\/p>\n<p>Xu h\u01b0\u1edbng n\u00e0y cho th\u1ea5y c\u00e1c th\u01b0\u01a1ng hi\u1ec7u \u0111ang \u0111\u1ea7u t\u01b0 nghi\u00eam t\u00fac h\u01a1n cho k\u00eanh tr\u1ef1c tuy\u1ebfn ch\u00ednh h\u00e3ng, \u0111\u1ed3ng th\u1eddi ng\u01b0\u1eddi mua ng\u00e0y c\u00e0ng \u01b0u ti\u00ean tr\u1ea3i nghi\u1ec7m mua s\u1eafm an to\u00e0n, \u0111\u1ea3m b\u1ea3o ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 h\u1eadu m\u00e3i r\u00f5 r\u00e0ng &#8211; nh\u1eefng y\u1ebfu t\u1ed1 c\u1ed1t l\u00f5i gi\u00fap gia t\u0103ng ni\u1ec1m tin v\u00e0 gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u tr\u00ean s\u00e0n TM\u0110T.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-862 size-full\" src=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102119-scaled.jpeg?resize=740%2C493&#038;ssl=1\" alt=\"Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam trong 2026 s\u1ebd b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n t\u00e1i \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c\" width=\"740\" height=\"493\" srcset=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102119-scaled.jpeg?w=2560&amp;ssl=1 2560w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102119-scaled.jpeg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102119-scaled.jpeg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102119-scaled.jpeg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102119-scaled.jpeg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102119-scaled.jpeg?resize=2048%2C1365&amp;ssl=1 2048w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102119-scaled.jpeg?w=1480&amp;ssl=1 1480w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102119-scaled.jpeg?w=2220&amp;ssl=1 2220w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-size: 10pt;\">*Ngu\u1ed3n d\u1eef li\u1ec7u v\u00e0 ph\u00e2n t\u00edch: Metric.vn \u2013 B\u00e1o c\u00e1o Th\u1ecb tr\u01b0\u1eddng Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Vi\u1ec7t Nam H1\/2025.<\/span><\/em><\/p>\n<h3><span class=\"ez-toc-section\" id=\"xu_huong_dau_tu_manh_vao_he_sinh_thai_chinh_hang\"><\/span>Xu h\u01b0\u1edbng \u0111\u1ea7u t\u01b0 m\u1ea1nh v\u00e0o h\u1ec7 sinh th\u00e1i ch\u00ednh h\u00e3ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Theo d\u1eef li\u1ec7u t\u1eeb Metric, m\u1eb7c d\u00f9 ch\u1ec9 chi\u1ebfm 2.8% t\u1ed5ng s\u1ed1 gian h\u00e0ng tr\u00ean ba s\u00e0n Shopee, Lazada v\u00e0 Tiktok Shop trong 9 th\u00e1ng \u0111\u1ea7u n\u0103m 2025, nh\u01b0ng nh\u00f3m shop Mall l\u1ea1i \u0111\u00f3ng g\u00f3p t\u1ef7 tr\u1ecdng doanh s\u1ed1 \u0111\u00e1ng k\u1ec3, cho th\u1ea5y xu h\u01b0\u1edbng c\u00e1c s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed \u0111ang chuy\u1ec3n h\u01b0\u1edbng t\u1eadp trung v\u00e0o h\u1ec7 sinh th\u00e1i ch\u00ednh h\u00e3ng.<\/p>\n<p>Trong \u0111\u00f3, Lazada ghi nh\u1eadn t\u1ef7 l\u1ec7 doanh thu \u0111\u1ebfn t\u1eeb LazMall \u0111\u1ea1t 59.7% &#8211; cao nh\u1ea5t trong top 3 s\u00e0n TM\u0110T t\u1ea1i Vi\u1ec7t Nam. T\u1ef7 l\u1ec7 doanh thu cao t\u1eeb LazMall c\u00f3 th\u1ec3 ph\u1ea3n \u00e1nh s\u1ef1 t\u1eadp trung v\u00e0o h\u00e0ng ch\u00ednh h\u00e3ng v\u00e0 m\u1edf r\u1ed9ng th\u01b0\u01a1ng hi\u1ec7u qu\u1ed1c t\u1ebf, ph\u00f9 h\u1ee3p v\u1edbi chi\u1ebfn l\u01b0\u1ee3c c\u1ee7a Lazada.<\/p>\n<p>Shopee v\u00e0 Tiktok Shop l\u1ea7n l\u01b0\u1ee3t c\u00f3 t\u1ef7 l\u1ec7 doanh thu t\u1eeb shop Mall \u1edf m\u1ee9c 33.95% v\u00e0 31.52%. \u0110i\u1ec1u n\u00e0y th\u1ec3 hi\u1ec7n cho vi\u1ec7c hai n\u1ec1n t\u1ea3ng v\u1eabn duy tr\u00ec chi\u1ebfn l\u01b0\u1ee3c c\u00e2n b\u1eb1ng gi\u1eefa m\u1edf r\u1ed9ng quy m\u00f4 b\u00e1n h\u00e0ng v\u00e0 \u0111\u1ea7u t\u01b0 v\u00e0o ph\u00e2n kh\u00fac th\u01b0\u01a1ng hi\u1ec7u.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-865 size-full\" src=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102200.jpeg?resize=740%2C493&#038;ssl=1\" alt=\"Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam trong 2026 s\u1ebd b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n t\u00e1i \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c\" width=\"740\" height=\"493\" srcset=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102200.jpeg?w=2500&amp;ssl=1 2500w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102200.jpeg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102200.jpeg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102200.jpeg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102200.jpeg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102200.jpeg?resize=2048%2C1366&amp;ssl=1 2048w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102200.jpeg?w=1480&amp;ssl=1 1480w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102200.jpeg?w=2220&amp;ssl=1 2220w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-size: 10pt;\">*Ngu\u1ed3n d\u1eef li\u1ec7u v\u00e0 ph\u00e2n t\u00edch: Metric.vn \u2013 B\u00e1o c\u00e1o Th\u1ecb tr\u01b0\u1eddng Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Vi\u1ec7t Nam Qu\u00fd 3\/2025.<\/span><\/em><\/p>\n<p>Trong giai \u0111o\u1ea1n t\u1edbi, \u0111\u1ea7u t\u01b0 v\u00e0o h\u1ec7 sinh th\u00e1i ch\u00ednh h\u00e3ng, k\u1ebft h\u1ee3p c\u00f9ng mua s\u1eafm qua m\u1ea1ng x\u00e3 h\u1ed9i v\u00e0 th\u01b0\u01a1ng m\u1ea1i xuy\u00ean bi\u00ean gi\u1edbi, s\u1ebd l\u00e0 \u0111\u1ed9ng l\u1ef1c then ch\u1ed1t gi\u00fap c\u00e1c n\u1ec1n t\u1ea3ng m\u1edf r\u1ed9ng quy m\u00f4 v\u00e0 duy tr\u00ec t\u0103ng tr\u01b0\u1edfng.<\/p>\n<p>M\u1ed9t s\u1ed1 xu h\u01b0\u1edbng v\u00e0 \u0111\u1ed9ng th\u00e1i \u0111\u00e1ng ch\u00fa \u00fd c\u00f3 th\u1ec3 k\u1ec3 \u0111\u1ebfn:<\/p>\n<h3><span class=\"ez-toc-section\" id=\"nang_cao_tieu_chuan_chon_loc\"><\/span><span style=\"font-size: 12pt;\">N\u00e2ng cao ti\u00eau chu\u1ea9n ch\u1ecdn l\u1ecdc<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Quy tr\u00ecnh tr\u1edf th\u00e0nh Official Store\/Mall ng\u00e0y c\u00e0ng nghi\u00eam ng\u1eb7t v\u1edbi y\u00eau c\u1ea7u v\u1ec1 gi\u1ea5y ph\u00e9p kinh doanh, ch\u1ee9ng nh\u1eadn ngu\u1ed3n g\u1ed1c xu\u1ea5t x\u1ee9, v\u00e0 n\u0103ng l\u1ef1c v\u1eadn h\u00e0nh.<\/p>\n<ul>\n<li aria-level=\"1\">Shopee \u0111\u00f2i h\u1ecfi gi\u1ea5y ph\u00e9p ho\u1eb7c \u1ee7y quy\u1ec1n ph\u00e2n ph\u1ed1i, \u0111\u1ed3ng th\u1eddi \u0111\u00e1nh gi\u00e1 hi\u1ec7u su\u1ea5t h\u1eb1ng tu\u1ea7n v\u1edbi ti\u00eau ch\u00ed nh\u01b0 t\u1ed1i thi\u1ec3u 75 \u0111\u01a1n\/th\u00e1ng v\u00e0 t\u1ef7 l\u1ec7 \u0111\u00e1nh gi\u00e1 cao \u0111\u1ec3 \u0111\u1ea1t chu\u1ea9n gian h\u00e0ng \u01b0a th\u00edch.<\/li>\n<li aria-level=\"1\">Trong khi \u0111\u00f3, TikTok Shop c\u0169ng si\u1ebft ch\u1eb7t y\u00eau c\u1ea7u v\u1ec1 gi\u1ea5y ph\u00e9p v\u00e0 ch\u1ee9ng nh\u1eadn xu\u1ea5t x\u1ee9, nh\u1eb1m gi\u1ea3m h\u00e0ng gi\u1ea3 v\u00e0 \u0111\u1ea3m b\u1ea3o t\u1ed1c \u0111\u1ed9 x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng.<\/li>\n<li aria-level=\"1\">Lazada t\u0103ng c\u01b0\u1eddng ki\u1ec3m tra ngu\u1ed3n g\u1ed1c v\u00e0 ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 gian h\u00e0ng. C\u1ee5 th\u1ec3, \u0111\u1ec3 \u0111\u1ea1t ti\u00eau chu\u1ea9n tr\u1edf th\u00e0nh gian h\u00e0ng LazMall, nh\u00e0 b\u00e1n ph\u1ea3i tr\u1ea3i qua quy tr\u00ecnh ki\u1ec3m duy\u1ec7t h\u1ed3 s\u01a1 nghi\u00eam ng\u1eb7t, cung c\u1ea5p g\u1ea7n 15 lo\u1ea1i gi\u1ea5y t\u1edd nh\u01b0 gi\u1ea5y \u0111\u0103ng k\u00fd kinh doanh, gi\u1ea5y \u0111\u0103ng k\u00fd th\u01b0\u01a1ng hi\u1ec7u, gi\u1ea5y c\u00f4ng b\u1ed1 s\u1ea3n ph\u1ea9m v\u00e0 ch\u1ee9ng t\u1eeb nh\u1eadp kh\u1ea9u, h\u00f3a \u0111\u01a1n \u0111\u1ea7u v\u00e0o \u0111\u1ea7u ra&#8230;Ng\u01b0\u1eddi b\u00e1n c\u1ea7n \u0111\u0103ng k\u00fd \u0111\u1ee7 th\u00f4ng tin, chu\u1ea9n h\u00f3a h\u00ecnh \u1ea3nh v\u00e0 m\u00f4 t\u1ea3 s\u1ea3n ph\u1ea9m theo t\u1eebng th\u01b0\u01a1ng hi\u1ec7u, ki\u1ec3m tra ch\u1ea5t l\u01b0\u1ee3ng d\u1ecbch v\u1ee5 tr\u01b0\u1edbc khi v\u1eadn h\u00e0nh.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"chinh_sach_ho_tro_marketing\"><\/span><span style=\"font-size: 12pt;\">Ch\u00ednh s\u00e1ch h\u1ed7 tr\u1ee3 marketing<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>C\u00e1c gian h\u00e0ng ch\u00ednh h\u00e3ng \u0111\u01b0\u1ee3c \u01b0u ti\u00ean v\u1ec1 v\u1ecb tr\u00ed hi\u1ec3n th\u1ecb, ng\u00e2n s\u00e1ch qu\u1ea3ng c\u00e1o, v\u00e0 c\u00e1c ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i c\u00f3 t\u00e0i tr\u1ee3 t\u1eeb s\u00e0n.<\/p>\n<ul>\n<li aria-level=\"1\">Lazada v\u00e0 Shopee t\u00e0i tr\u1ee3 m\u1ea1nh tay cho ch\u01b0\u01a1ng tr\u00ecnh khuy\u1ebfn m\u00e3i c\u1ee7a shop ch\u00ednh h\u00e3ng, bao g\u1ed3m \u01b0u ti\u00ean v\u1ecb tr\u00ed hi\u1ec3n th\u1ecb, qu\u1ea3ng c\u00e1o nh\u1eafm m\u1ee5c ti\u00eau, v\u00e0 g\u00f3i h\u1ed7 tr\u1ee3 gi\u1ea3m ph\u00ed v\u1eadn h\u00e0nh.<\/li>\n<li aria-level=\"1\">TikTok Shop h\u1ed7 tr\u1ee3 KOL\/KOC cho c\u00e1c gian h\u00e0ng ch\u00ednh h\u00e3ng b\u1eb1ng ng\u00e2n s\u00e1ch qu\u1ea3ng c\u00e1o tr\u1ef1c ti\u1ebfp t\u1eeb s\u00e0n, t\u1eadp trung v\u00e0o livestream th\u01b0\u01a1ng m\u1ea1i \u0111\u1ec3 gia t\u0103ng t\u01b0\u01a1ng t\u00e1c v\u00e0 t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i.<\/li>\n<\/ul>\n<h3><span class=\"ez-toc-section\" id=\"cai_thien_logistics_va_dich_vu_hau_mai\"><\/span><span style=\"font-size: 12pt;\">C\u1ea3i thi\u1ec7n logistics v\u00e0 d\u1ecbch v\u1ee5 h\u1eadu m\u00e3i<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Freeship kh\u00f4ng \u0111i\u1ec1u ki\u1ec7n, \u0111\u1ed5i tr\u1ea3 linh ho\u1ea1t trong 15-30 ng\u00e0y, v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng 24\/7 tr\u1edf th\u00e0nh ti\u00eau chu\u1ea9n cho c\u00e1c shop ch\u00ednh h\u00e3ng. C\u00e1c s\u00e0n TM\u0110T nh\u01b0 Shopee v\u00e0 Lazada \u0111ang \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch mi\u1ec5n ph\u00ed v\u1eadn chuy\u1ec3n cho gian h\u00e0ng ch\u00ednh h\u00e3ng, k\u1ebft h\u1ee3p v\u1edbi ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 linh ho\u1ea1t t\u1eeb 15 &#8211; 30 ng\u00e0y v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng 24\/7, nh\u1eb1m n\u00e2ng cao tr\u1ea3i nghi\u1ec7m v\u00e0 c\u1ee7ng c\u1ed1 ni\u1ec1m tin ng\u01b0\u1eddi mua.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"mo_rong_danh_muc_thuong_hieu\"><\/span><span style=\"font-size: 12pt;\">M\u1edf r\u1ed9ng danh m\u1ee5c th\u01b0\u01a1ng hi\u1ec7u<\/span><span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>C\u00e1c s\u00e0n kh\u00f4ng ng\u1eebng m\u1eddi th\u00eam c\u00e1c th\u01b0\u01a1ng hi\u1ec7u qu\u1ed1c t\u1ebf v\u00e0 trong n\u01b0\u1edbc tham gia, \u0111\u1eb7c bi\u1ec7t l\u00e0 \u0111\u1ed1i v\u1edbi c\u00e1c ng\u00e0nh h\u00e0ng cao c\u1ea5p nh\u01b0 \u0111i\u1ec7n t\u1eed, th\u1eddi trang, m\u1ef9 ph\u1ea9m, v\u00e0 \u0111\u1ed3 gia d\u1ee5ng.<\/p>\n<ul>\n<li aria-level=\"1\">TikTok Shop v\u00e0 Shopee \u0111ang \u0111\u1ed3ng lo\u1ea1t m\u1edf r\u1ed9ng h\u1ee3p t\u00e1c v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc, t\u1eeb m\u1ef9 ph\u1ea9m, th\u1eddi trang cao c\u1ea5p \u0111\u1ebfn \u0111i\u1ec7n t\u1eed v\u00e0 \u0111\u1ed3 gia d\u1ee5ng, nh\u1eb1m \u0111a d\u1ea1ng h\u00f3a danh m\u1ee5c s\u1ea3n ph\u1ea9m v\u00e0 t\u0103ng s\u1ee9c c\u1ea1nh tranh tr\u00ean th\u1ecb tr\u01b0\u1eddng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Vi\u1ec7t Nam.<\/li>\n<li aria-level=\"1\">\u0110\u00e1ng ch\u00fa \u00fd, m\u1edbi \u0111\u00e2y, Lazada \u0111\u00e3 h\u1ee3p t\u00e1c c\u00f9ng Gmarket v\u00e0 t\u00edch h\u1ee3p c\u00e1c gian h\u00e0ng ch\u00ednh h\u00e3ng c\u1ee7a Tmall \u0111\u01b0a h\u01a1n 20 tri\u1ec7u s\u1ea3n ph\u1ea9m t\u1eeb c\u00e1c th\u01b0\u01a1ng hi\u1ec7u ch\u00ednh h\u00e3ng qu\u1ed1c t\u1ebf \u0111\u1ebfn tay ng\u01b0\u1eddi ti\u00eau d\u00f9ng \u0110\u00f4ng Nam \u00c1.<\/li>\n<\/ul>\n<p>Xu h\u01b0\u1edbng n\u00e0y cho th\u1ea5y c\u00e1c s\u00e0n th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed \u0111ang coi vi\u1ec7c c\u1ee7ng c\u1ed1 ni\u1ec1m tin ng\u01b0\u1eddi ti\u00eau d\u00f9ng th\u00f4ng qua h\u1ec7 sinh th\u00e1i h\u00e0ng ch\u00ednh h\u00e3ng kh\u00f4ng ch\u1ec9 l\u00e0 b\u01b0\u1edbc \u0111i h\u01b0\u1edbng t\u1edbi t\u0103ng tr\u01b0\u1edfng b\u1ec1n v\u1eefng, m\u00e0 c\u00f2n l\u00e0 l\u1ee3i th\u1ebf c\u1ea1nh tranh c\u1ed1t l\u00f5i trong giai \u0111o\u1ea1n ph\u00e1t tri\u1ec3n ti\u1ebfp theo c\u1ee7a th\u1ecb tr\u01b0\u1eddng.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"4_phan_tich_case_study_lazada_va_chien_luoc_phat_trien_he_sinh_thai_hang_chinh_hang\"><\/span>4. Ph\u00e2n t\u00edch case study: Lazada v\u00e0 chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n h\u1ec7 sinh th\u00e1i h\u00e0ng ch\u00ednh h\u00e3ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Theo d\u1eef li\u1ec7u t\u1eeb Metric v\u00e0 c\u00e1c ngu\u1ed3n th\u1ecb tr\u01b0\u1eddng c\u00f4ng khai, Lazada \u0111ang t\u1eebng b\u01b0\u1edbc c\u1ee7ng c\u1ed1 \u0111\u1ecbnh h\u01b0\u1edbng \u201cbrand-led growth\u201d &#8211; t\u1eadp trung v\u00e0o t\u0103ng tr\u01b0\u1edfng g\u1eafn v\u1edbi th\u01b0\u01a1ng hi\u1ec7u v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng h\u00e0ng ch\u00ednh h\u00e3ng. Chi\u1ebfn l\u01b0\u1ee3c n\u00e0y \u0111\u01b0\u1ee3c th\u1ec3 hi\u1ec7n qua vi\u1ec7c c\u1ee7ng c\u1ed1 h\u1ec7 sinh th\u00e1i th\u01b0\u01a1ng hi\u1ec7u v\u00e0 ki\u1ec3m so\u00e1t ngu\u1ed3n cung, v\u1edbi m\u1ee5c \u0111\u00edch n\u00e2ng cao tr\u1ea3i nghi\u1ec7m mua s\u1eafm v\u00e0 l\u00f2ng tin c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"cuoc_dua_nganh_hang_va_nha_ban_chinh_hang_nong_len\"><\/span>Cu\u1ed9c \u0111ua ng\u00e0nh h\u00e0ng v\u00e0 nh\u00e0 b\u00e1n ch\u00ednh h\u00e3ng n\u00f3ng l\u00ean<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>D\u1eef li\u1ec7u th\u1ecb tr\u01b0\u1eddng cho th\u1ea5y, \u0111\u1ecbnh h\u01b0\u1edbng \u201cbrand-led growth\u201d c\u1ee7a Lazada v\u1eeba ph\u1ea3n \u1ea3nh l\u1ee3i th\u1ebf s\u1eb5n c\u00f3 c\u1ee7a n\u1ec1n t\u1ea3ng, v\u1eeba l\u00e0 b\u01b0\u1edbc th\u00edch \u1ee9ng v\u1edbi s\u1ef1 d\u1ecbch chuy\u1ec3n chung c\u1ee7a ng\u00e0nh. Y\u1ebfu t\u1ed1 \u201cch\u1ea5t l\u01b0\u1ee3ng\u201d ti\u1ebfp t\u1ee5c \u0111\u00f3ng vai tr\u00f2 tr\u1ecdng t\u00e2m trong chi\u1ebfn l\u01b0\u1ee3c v\u1eadn h\u00e0nh c\u1ee7a Lazada trong nhi\u1ec1u n\u0103m qua.<\/p>\n<p>Ra m\u1eaft t\u1eeb n\u0103m 2018, LazMall &#8211; n\u1ec1n t\u1ea3ng h\u00e0ng ch\u00ednh h\u00e3ng c\u1ee7a Lazada \u0111\u00e3 s\u1edbm tr\u1edf th\u00e0nh m\u1ed9t trong nh\u1eefng m\u00f4 h\u00ecnh ti\u00ean phong t\u1ea1i khu v\u1ef1c \u0110\u00f4ng Nam \u00c1. \u0110\u1ebfn nay, LazMall kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t m\u1ea3ng ho\u1ea1t \u0111\u1ed9ng trong h\u1ec7 sinh th\u00e1i Lazada, m\u00e0 \u0111\u00e3 ph\u00e1t tri\u1ec3n th\u00e0nh d\u1ea5u \u1ea5n th\u01b0\u01a1ng hi\u1ec7u ri\u00eang, \u0111\u1ea1i di\u1ec7n cho cam k\u1ebft \u201cch\u00ednh h\u00e3ng, \u0111\u1ea3m b\u1ea3o v\u00e0 \u0111\u00e1ng tin c\u1eady\u201d.<\/p>\n<p>Trong b\u1ed1i c\u1ea3nh ng\u01b0\u1eddi ti\u00eau d\u00f9ng ng\u00e0y c\u00e0ng \u01b0u ti\u00ean tr\u1ea3i nghi\u1ec7m mua s\u1eafm an to\u00e0n, LazMall ghi nh\u1eadn s\u1ef1 t\u0103ng tr\u01b0\u1edfng t\u00edch c\u1ef1c \u0111\u1ebfn t\u1eeb c\u00e1c ng\u00e0nh ch\u1ee7 l\u1ef1c v\u00e0 th\u01b0\u01a1ng hi\u1ec7u \u0111\u1ed1i t\u00e1c, ph\u1ea3n \u00e1nh xu h\u01b0\u1edbng mua s\u1eafm h\u01b0\u1edbng \u0111\u1ebfn ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 ngu\u1ed3n g\u1ed1c s\u1ea3n ph\u1ea9m r\u00f5 r\u00e0ng tr\u00ean s\u00e0n.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-864 size-full\" src=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102154.jpeg?resize=740%2C493&#038;ssl=1\" alt=\"Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam trong 2026 s\u1ebd b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n t\u00e1i \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c\" width=\"740\" height=\"493\" srcset=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102154.jpeg?w=2500&amp;ssl=1 2500w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102154.jpeg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102154.jpeg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102154.jpeg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102154.jpeg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102154.jpeg?resize=2048%2C1366&amp;ssl=1 2048w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102154.jpeg?w=1480&amp;ssl=1 1480w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102154.jpeg?w=2220&amp;ssl=1 2220w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-size: 10pt;\">S\u1ed1 li\u1ec7u th\u1ed1ng k\u00ea \u0111\u01b0\u1ee3c update ng\u00e0y 07\/11\/2025<\/span><\/em><\/p>\n<p>Theo d\u1eef li\u1ec7u t\u1eeb Metric, m\u1ed9t s\u1ed1 ng\u00e0nh h\u00e0ng ghi nh\u1eadn \u0111\u00e0 t\u0103ng tr\u01b0\u1edfng t\u00edch c\u1ef1c, \u0111\u1eb7c bi\u1ec7t \u1edf c\u00e1c nh\u00f3m s\u1ea3n ph\u1ea9m c\u00f3 nhu c\u1ea7u cao v\u00e0 xu h\u01b0\u1edbng ti\u00eau d\u00f9ng chuy\u1ec3n d\u1ecbch nhanh.<\/p>\n<p>Ba nh\u00f3m ng\u00e0nh n\u1ed5i b\u1eadt ghi nh\u1eadn t\u0103ng tr\u01b0\u1edfng m\u1ea1nh nh\u1ea5t g\u1ed3m:<\/p>\n<ul>\n<li aria-level=\"1\">Ng\u00e0nh B\u00e1ch h\u00f3a t\u0103ng tr\u01b0\u1edfng <strong>9.78%<\/strong> trong 9 th\u00e1ng \u0111\u1ea7u n\u0103m 2025 so v\u1edbi c\u00f9ng k\u1ef3 n\u0103m ngo\u00e1i, d\u1eabn \u0111\u1ea7u nh\u1edd nhu c\u1ea7u ti\u00eau d\u00f9ng thi\u1ebft y\u1ebfu cao v\u00e0 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u FMCG \u0111\u1ea9y m\u1ea1nh chi\u1ebfn d\u1ecbch sale \u0111\u1ecbnh k\u1ef3.<\/li>\n<li aria-level=\"1\">Tr\u1ebb s\u01a1 sinh &amp; Tr\u1ebb nh\u1ecf t\u0103ng tr\u01b0\u1edfng \u1ed5n \u0111\u1ecbnh \u1edf m\u1ee9c <strong>12.77%<\/strong>, ti\u1ebfp t\u1ee5c gi\u1eef v\u1ecb th\u1ebf ng\u00e0nh h\u00e0ng top \u0111\u1ea7u tr\u00ean Lazada.<\/li>\n<li aria-level=\"1\">Ng\u00e0nh \u0110\u1ed3 ch\u01a1i tr\u1edf th\u00e0nh \u201chi\u1ec7n t\u01b0\u1ee3ng\u201d v\u1edbi t\u1ed1c \u0111\u1ed9 t\u0103ng tr\u01b0\u1edfng h\u01a1n <strong>83.57%<\/strong>\u00a0 so v\u1edbi c\u00f9ng k\u1ef3, ph\u1ea3n \u00e1nh xu h\u01b0\u1edbng chi ti\u00eau gia \u0111\u00ecnh m\u1edf r\u1ed9ng cho c\u00e1c s\u1ea3n ph\u1ea9m gi\u00e1o d\u1ee5c, gi\u1ea3i tr\u00ed v\u00e0 ph\u00e1t tri\u1ec3n k\u1ef9 n\u0103ng cho tr\u1ebb.<\/li>\n<\/ul>\n<p>\u0110\u00e1ng ch\u00fa \u00fd, <strong>8\/10 gian h\u00e0ng top \u0111\u1ea7u<\/strong> tr\u00ean LazMall ghi nh\u1eadn t\u0103ng tr\u01b0\u1edfng d\u01b0\u01a1ng, dao \u0111\u1ed9ng t\u1eeb <strong>20% \u0111\u1ebfn 80%<\/strong>. Nh\u1eefng c\u00e1i t\u00ean n\u1ed5i b\u1eadt nh\u01b0 Ensure, Glucerna, Nestl\u00e9 Nutrition, Enfa \u0111\u1ec1u c\u00f3 m\u1ee9c t\u0103ng hai ch\u1eef s\u1ed1, th\u1ec3 hi\u1ec7n kh\u1ea3 n\u0103ng duy tr\u00ec ni\u1ec1m tin v\u00e0 s\u1ef1 g\u1eafn k\u1ebft l\u00e2u d\u00e0i v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n<p>C\u00f3 th\u1ec3 th\u1ea5y, h\u1ea7u h\u1ebft c\u00e1c th\u01b0\u01a1ng hi\u1ec7u t\u0103ng tr\u01b0\u1edfng m\u1ea1nh nh\u1edd s\u1edf h\u1eefu t\u1ec7p kh\u00e1ch h\u00e0ng trung th\u00e0nh l\u1edbn v\u00e0 t\u1ea7n su\u1ea5t mua l\u1eb7p l\u1ea1i cao. Trong khi m\u1eb7t b\u1eb1ng th\u1ecb tr\u01b0\u1eddng c\u00f3 xu h\u01b0\u1edbng c\u1ea1nh tranh gay g\u1eaft v\u1ec1 gi\u00e1, th\u00ec c\u00e1c th\u01b0\u01a1ng hi\u1ec7u ch\u00ednh h\u00e3ng v\u1eabn c\u00f3 th\u1ec3 t\u0103ng tr\u01b0\u1edfng nh\u1edd uy t\u00edn th\u01b0\u01a1ng hi\u1ec7u, ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m v\u00e0 tr\u1ea3i nghi\u1ec7m h\u1eadu m\u00e3i \u1ed5n \u0111\u1ecbnh.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"chinh_sach_quan_ly_chat_luong_nghiem_ngat\"><\/span>Ch\u00ednh s\u00e1ch qu\u1ea3n l\u00fd ch\u1ea5t l\u01b0\u1ee3ng nghi\u00eam ng\u1eb7t<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t trong nh\u1eefng y\u1ebfu t\u1ed1 t\u1ea1o n\u00ean s\u1ef1 kh\u00e1c bi\u1ec7t c\u1ee7a LazMall l\u00e0 quy tr\u00ecnh ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng \u0111a l\u1edbp, \u0111\u01b0\u1ee3c thi\u1ebft k\u1ebf \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ea3n ph\u1ea9m ch\u00ednh h\u00e3ng, h\u1ea1n ch\u1ebf h\u00e0ng gi\u1ea3 v\u00e0 x\u00e2y d\u1ef1ng l\u00f2ng tin d\u00e0i h\u1ea1n v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n<p>Theo h\u01b0\u1edbng d\u1eabn m\u1edbi nh\u1ea5t t\u1eeb Lazada Seller Center (Q3\/2025), ti\u00eau chu\u1ea9n \u0111\u1ea7u v\u00e0o d\u00e0nh cho ng\u01b0\u1eddi b\u00e1n LazMall \u0111\u01b0\u1ee3c quy \u0111\u1ecbnh nghi\u00eam ng\u1eb7t:<\/p>\n<ul>\n<li aria-level=\"1\">C\u00f3 gi\u1ea5y ph\u00e9p kinh doanh h\u1ee3p l\u1ec7 t\u1ea1i Vi\u1ec7t Nam.<\/li>\n<li aria-level=\"1\">Cung c\u1ea5p ch\u1ee9ng nh\u1eadn ngu\u1ed3n g\u1ed1c, xu\u1ea5t x\u1ee9 (CO\/CQ) t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t ho\u1eb7c nh\u00e0 ph\u00e2n ph\u1ed1i ch\u00ednh th\u1ee9c (v\u00ed d\u1ee5: \u1ee7y quy\u1ec1n t\u1eeb L\u2019Or\u00e9al ho\u1eb7c Samsung).<\/li>\n<li aria-level=\"1\">Ch\u1ee9ng minh l\u1ecbch s\u1eed ho\u1ea1t \u0111\u1ed9ng \u1ed5n \u0111\u1ecbnh t\u1ed1i thi\u1ec3u 6 th\u00e1ng.<\/li>\n<li aria-level=\"1\">Duy tr\u00ec \u0111\u00e1nh gi\u00e1 trung b\u00ecnh t\u1eeb 4.5\/5 sao tr\u1edf l\u00ean (t\u1ed1i thi\u1ec3u 100 \u0111\u00e1nh gi\u00e1 kh\u00e1ch h\u00e0ng) v\u00e0 t\u1ef7 l\u1ec7 ho\u00e0n tr\u1ea3 d\u01b0\u1edbi 3% trong 3 th\u00e1ng g\u1ea7n nh\u1ea5t.<\/li>\n<\/ul>\n<p>Quy tr\u00ecnh ki\u1ec3m so\u00e1t ch\u1ea5t l\u01b0\u1ee3ng n\u00e0y kh\u00f4ng ch\u1ec9 d\u1eebng \u1edf giai \u0111o\u1ea1n x\u00e9t duy\u1ec7t ban \u0111\u1ea7u m\u00e0 c\u00f2n \u0111\u01b0\u1ee3c duy tr\u00ec li\u00ean t\u1ee5c. Lazada ti\u1ebfn h\u00e0nh r\u00e0 so\u00e1t \u0111\u1ecbnh k\u1ef3 s\u1ea3n ph\u1ea9m, m\u00f4 t\u1ea3 v\u00e0 ph\u1ea3n h\u1ed3i kh\u00e1ch h\u00e0ng \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o ti\u00eau chu\u1ea9n th\u1ed1ng nh\u1ea5t tr\u00ean to\u00e0n h\u1ec7 th\u1ed1ng.<\/p>\n<p>\u0110\u1ed1i v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u, vi\u1ec7c tham gia LazMall kh\u00f4ng ch\u1ec9 l\u00e0 c\u01a1 h\u1ed9i m\u1edf r\u1ed9ng k\u00eanh b\u00e1n h\u00e0ng ch\u00ednh h\u00e3ng, m\u00e0 c\u00f2n g\u00f3p ph\u1ea7n kh\u1eb3ng \u0111\u1ecbnh s\u1ef1 uy t\u00edn nh\u1edd \u0111\u01b0\u1ee3c x\u00e1c th\u1ef1c v\u00e0 g\u1eafn nh\u00e3n \u201cCh\u00ednh h\u00e3ng LazMall\u201d. Vi\u1ec7c n\u00e0y gi\u00fap t\u0103ng \u0111\u1ed9 hi\u1ec3n th\u1ecb t\u1ef1 nhi\u00ean tr\u00ean s\u00e0n, thu h\u00fat nh\u00f3m ng\u01b0\u1eddi ti\u00eau d\u00f9ng s\u1eb5n l\u00f2ng tr\u1ea3 ph\u00ed cao h\u01a1n \u0111\u1ec3 \u0111\u1ed5i l\u1ea5y s\u1ef1 \u0111\u1ea3m b\u1ea3o v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 d\u1ecbch v\u1ee5. \u0110\u1ed3ng th\u1eddi c\u1ea3i thi\u1ec7n t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i nh\u1edd ni\u1ec1m tin c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"loi_ich_tap_trung_vao_nguoi_tieu_dung\"><\/span>L\u1ee3i \u00edch t\u1eadp trung v\u00e0o ng\u01b0\u1eddi ti\u00eau d\u00f9ng<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>LazMall kh\u00f4ng ch\u1ec9 cam k\u1ebft v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng s\u1ea3n ph\u1ea9m m\u00e0 c\u00f2n \u0111i k\u00e8m v\u1edbi c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 ng\u01b0\u1eddi mua h\u00e0ng to\u00e0n di\u1ec7n, \u0111\u1eb7c bi\u1ec7t v\u1edbi ng\u01b0\u1eddi ti\u00eau d\u00f9ng tr\u1ebb. C\u00e1c ch\u00ednh s\u00e1ch n\u00e0y bao g\u1ed3m mi\u1ec5n ph\u00ed v\u1eadn chuy\u1ec3n, \u0111\u1ed5i tr\u1ea3 linh ho\u1ea1t v\u00e0 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111a k\u00eanh t\u1ea1o l\u1ee3i th\u1ebf c\u1ea1nh tranh so v\u1edbi c\u00e1c k\u00eanh b\u00e1n l\u1ebb tr\u1ef1c ti\u1ebfp v\u00e0 c\u00e1c s\u00e0n TM\u0110T kh\u00e1c.<\/p>\n<p><strong>Freeship kh\u00f4ng \u0111i\u1ec1u ki\u1ec7n:<\/strong> H\u1ea7u h\u1ebft s\u1ea3n ph\u1ea9m tr\u00ean LazMall \u0111\u01b0\u1ee3c \u00e1p d\u1ee5ng ch\u00ednh s\u00e1ch freeship kh\u00f4ng \u0111i\u1ec1u ki\u1ec7n, lo\u1ea1i b\u1ecf r\u00e0o c\u1ea3n chi ph\u00ed v\u1eadn chuy\u1ec3n v\u00e0 gi\u00fap LazMall c\u1ea1nh tranh tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c c\u1eeda h\u00e0ng truy\u1ec1n th\u1ed1ng.<\/p>\n<p><strong>\u0110\u1ed5i tr\u1ea3 linh ho\u1ea1t trong 30 ng\u00e0y:<\/strong> Ch\u00ednh s\u00e1ch \u0111\u1ed5i tr\u1ea3 trong 30 ng\u00e0y kh\u00f4ng c\u1ea7n l\u00fd do c\u1ee7a LazMall cao h\u01a1n ti\u00eau chu\u1ea9n th\u1ecb tr\u01b0\u1eddng (th\u01b0\u1eddng 7-15 ng\u00e0y cho c\u00e1c s\u00e0n TM\u0110T kh\u00e1c), gi\u00fap t\u0103ng l\u00f2ng tin cho kh\u00e1ch h\u00e0ng mua h\u00e0ng cao c\u1ea5p. Theo d\u1eef li\u1ec7u Metric, ch\u00ednh s\u00e1ch n\u00e0y gi\u00fap t\u0103ng 28% t\u1ef7 l\u1ec7 chuy\u1ec3n \u0111\u1ed5i \u1edf nh\u1eefng kh\u00e1ch h\u00e0ng l\u1ea7n \u0111\u1ea7u mua s\u1ea3n ph\u1ea9m gi\u00e1 tr\u1ecb cao.<\/p>\n<p>G\u1ea7n \u0111\u00e2y, Lazada c\u0169ng cho ra m\u1eaft c\u00e1c tr\u1ee3 l\u00fd AI ph\u1ee5c v\u1ee5 mua s\u1eafm v\u00e0 ho\u00e0n ti\u1ec1n tr\u01b0\u1edbc th\u1ec1m l\u1ec5 h\u1ed9i mua s\u1eafm 11.11. Theo Tech in Asia, h\u01a1n 35% y\u00eau c\u1ea7u ho\u00e0n ti\u1ec1n \u0111\u00e3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd t\u1ef1 \u0111\u1ed9ng, v\u1edbi ph\u1ea7n l\u1edbn c\u00e1c tr\u01b0\u1eddng h\u1ee3p \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft ch\u1ec9 trong v\u00e0i ph\u00fat.<\/p>\n<p><strong>B\u1ea3o h\u00e0nh ch\u00ednh h\u00e3ng v\u00e0 h\u1ed7 tr\u1ee3 24\/7:<\/strong> M\u1ecdi s\u1ea3n ph\u1ea9m thu\u1ed9c LazMall \u0111\u1ec1u \u0111\u01b0\u1ee3c cam k\u1ebft 100% ch\u00ednh h\u00e3ng v\u00e0 \u0111i k\u00e8m ch\u00ednh s\u00e1ch b\u1ea3o h\u00e0nh t\u1eeb nh\u00e0 s\u1ea3n xu\u1ea5t, gi\u00fap ng\u01b0\u1eddi ti\u00eau d\u00f9ng y\u00ean t\u00e2m h\u01a1n khi mua s\u1eafm tr\u1ef1c tuy\u1ebfn. B\u00ean c\u1ea1nh \u0111\u00f3, d\u1ecbch v\u1ee5 h\u1ed7 tr\u1ee3 kh\u00e1ch h\u00e0ng \u0111a k\u00eanh nh\u01b0: hotline, email v\u00e0 chatbot AI (tr\u1ee3 l\u00fd \u1ea3o AI \u201cLazzieChat\u201d), cho ph\u00e9p ng\u01b0\u1eddi d\u00f9ng \u0111\u01b0\u1ee3c gi\u1ea3i \u0111\u00e1p nhanh ch\u00f3ng c\u00e1c th\u1eafc m\u1eafc v\u1ec1 \u0111\u01a1n h\u00e0ng, \u0111\u1ed5i tr\u1ea3 ho\u1eb7c ho\u00e0n ti\u1ec1n).<\/p>\n<h3><span class=\"ez-toc-section\" id=\"mo_rong_danh_muc_hang_chinh_hang_ra_toan_cau\"><\/span>M\u1edf r\u1ed9ng danh m\u1ee5c h\u00e0ng ch\u00ednh h\u00e3ng ra to\u00e0n c\u1ea7u<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>M\u1ed9t trong nh\u1eefng \u0111\u1ed9ng th\u00e1i chi\u1ebfn l\u01b0\u1ee3c quan tr\u1ecdng nh\u1ea5t c\u1ee7a Lazada l\u00e0 vi\u1ec7c m\u1edf r\u1ed9ng h\u1ec7 sinh th\u00e1i h\u00e0ng ch\u00ednh h\u00e3ng ra ngo\u00e0i LazMall truy\u1ec1n th\u1ed1ng th\u00f4ng qua c\u00e1c \u0111\u1ed1i t\u00e1c to\u00e0n c\u1ea7u. N\u1ec1n t\u1ea3ng n\u00e0y k\u00ed \u0111\u1ed9c quy\u1ec1n v\u1edbi nhi\u1ec1u th\u01b0\u01a1ng hi\u1ec7u n\u1ed5i ti\u1ebfng tr\u00ean to\u00e0n c\u1ea7u t\u1eeb M\u1ef9, ch\u00e2u \u00c2u, Nh\u1eadt B\u1ea3n, v\u00e0 g\u1ea7n \u0111\u00e2y l\u00e0 hai \u0111\u1ed1i t\u00e1c qu\u1ed1c t\u1ebf: <strong>Gmarket (H\u00e0n Qu\u1ed1c)<\/strong> v\u00e0 <strong>Tmall (Trung Qu\u1ed1c)<\/strong>. Chi\u1ebfn l\u01b0\u1ee3c n\u00e0y gi\u00fap \u0111\u00f3n \u0111\u1ea7u xu h\u01b0\u1edbng th\u01b0\u01a1ng m\u1ea1i xuy\u00ean bi\u00ean gi\u1edbi, t\u1eadp trung v\u00e0o s\u1ea3n ph\u1ea9m ch\u1ea5t l\u01b0\u1ee3ng cao nh\u1eb1m t\u0103ng gi\u00e1 tr\u1ecb \u0111\u01a1n h\u00e0ng v\u00e0 gi\u1eef ch\u00e2n kh\u00e1ch h\u00e0ng.<\/p>\n<p><strong>Gmarket:<\/strong><\/p>\n<p>Lazada h\u1ee3p t\u00e1c c\u00f9ng Gmarket (H\u00e0n Qu\u1ed1c) \u0111\u1ec3 mang h\u01a1n <strong>20 tri\u1ec7u s\u1ea3n ph\u1ea9m<\/strong> <strong>ch\u00ednh h\u00e3ng<\/strong> \u0111\u1ebfn th\u1ecb tr\u01b0\u1eddng to\u00e0n \u0110\u00f4ng Nam \u00c1, \u0111\u1eb7c bi\u1ec7t trong c\u00e1c ng\u00e0nh m\u1ef9 ph\u1ea9m, th\u1eddi trang v\u00e0 \u0111i\u1ec7n t\u1eed ti\u00eau d\u00f9ng nh\u1eb1m t\u1eadn d\u1ee5ng l\u00e0n s\u00f3ng y\u00eau th\u00edch Hallyu &#8211; v\u0103n ho\u00e1 H\u00e0n Qu\u1ed1c t\u1ea1i Vi\u1ec7t Nam. S\u1ef1 h\u1ee3p t\u00e1c n\u00e0y kh\u00f4ng ch\u1ec9 gi\u00fap Lazada m\u1edf r\u1ed9ng t\u1ec7p kh\u00e1ch h\u00e0ng cao c\u1ea5p m\u00e0 c\u00f2n c\u1ee7ng c\u1ed1 v\u1ecb th\u1ebf ti\u00ean phong trong m\u1ea3ng mua s\u1eafm xuy\u00ean bi\u00ean gi\u1edbi \u0111ang t\u0103ng tr\u01b0\u1edfng nhanh.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-869 size-full\" src=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102206.jpeg?resize=740%2C493&#038;ssl=1\" alt=\"Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam trong 2026 s\u1ebd b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n t\u00e1i \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c\" width=\"740\" height=\"493\" srcset=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102206.jpeg?w=2500&amp;ssl=1 2500w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102206.jpeg?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102206.jpeg?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102206.jpeg?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102206.jpeg?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102206.jpeg?resize=2048%2C1366&amp;ssl=1 2048w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102206.jpeg?w=1480&amp;ssl=1 1480w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/20251110-102206.jpeg?w=2220&amp;ssl=1 2220w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><em><span style=\"font-size: 10pt;\">Ngu\u1ed3n: Th\u00f4ng tin t\u1eeb Lazada<\/span><\/em><\/p>\n<p><strong>Tmall:<\/strong><\/p>\n<p>Lazada k\u1ebft n\u1ed1i ng\u01b0\u1eddi ti\u00eau d\u00f9ng Vi\u1ec7t Nam tr\u1ef1c ti\u1ebfp v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u Trung Qu\u1ed1c v\u00e0 qu\u1ed1c t\u1ebf \u0111ang c\u00f3 m\u1eb7t tr\u00ean Tmall. \u0110\u00e2y l\u00e0 c\u00e1ch Lazada t\u1eadn d\u1ee5ng l\u1ee3i th\u1ebf l\u00e0 m\u1ed9t ph\u1ea7n c\u1ee7a h\u1ec7 sinh th\u00e1i Alibaba Group \u0111\u1ec3 mang \u0111\u1ebfn ngu\u1ed3n cung \u0111a d\u1ea1ng v\u00e0 ch\u1ea5t l\u01b0\u1ee3ng cao v\u1edbi gi\u00e1 c\u1ea1nh tranh.<\/p>\n<p>Nh\u1edd \u00e1p d\u1ee5ng <strong>c\u00f4ng ngh\u1ec7 AI v\u00e0 c\u01a1 s\u1edf h\u1ea1 t\u1ea7ng ph\u00e1t tri\u1ec3n<\/strong> c\u1ee7a Lazada v\u00e0 h\u1ec7 sinh th\u00e1i c\u1ee7a Alibaba, c\u00e1c th\u01b0\u01a1ng hi\u1ec7u tr\u00ean Tmall c\u00f3 th\u1ec3 b\u00e1n h\u00e0ng tr\u1ef1c ti\u1ebfp sang Vi\u1ec7t Nam m\u00e0 kh\u00f4ng c\u1ea7n \u0111\u1ea7u t\u01b0 ban \u0111\u1ea7u, m\u1edf r\u1ed9ng m\u1ea1nh danh m\u1ee5c s\u1ea3n ph\u1ea9m cao c\u1ea5p v\u00e0 n\u00e2ng cao tr\u1ea3i nghi\u1ec7m mua s\u1eafm xuy\u00ean bi\u00ean gi\u1edbi. \u0110\u00e2y l\u00e0 b\u01b0\u1edbc \u0111i chi\u1ebfn l\u01b0\u1ee3c gi\u00fap Lazada ti\u1ebfp t\u1ee5c n\u00e2ng c\u1ea5p ngu\u1ed3n cung h\u00e0ng ch\u00ednh h\u00e3ng c\u1ee7a m\u00ecnh, \u0111\u00e1p \u1ee9ng nhu c\u1ea7u ng\u00e0y c\u00e0ng cao c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng Vi\u1ec7t v\u1ec1 h\u00e0ng ho\u00e1 v\u00e0 \u0111a d\u1ea1ng l\u1ef1a ch\u1ecdn.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"nhan_dinh_tu_metric_doi_voi_case_study_cua_lazada_chien_luoc_da_dang_hoa_nguon_cung_uu_tien_hang_chinh_hang\"><\/span>Nh\u1eadn \u0111\u1ecbnh t\u1eeb Metric \u0111\u1ed1i v\u1edbi case study c\u1ee7a Lazada: Chi\u1ebfn l\u01b0\u1ee3c \u0111a d\u1ea1ng h\u00f3a ngu\u1ed3n cung, \u01b0u ti\u00ean h\u00e0ng ch\u00ednh h\u00e3ng<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Theo d\u1eef li\u1ec7u v\u00e0 quan s\u00e1t t\u1eeb Metric.vn, chi\u1ebfn l\u01b0\u1ee3c \u201c\u0111a d\u1ea1ng h\u00f3a ngu\u1ed3n cung\u201d \u0111ang tr\u1edf th\u00e0nh b\u01b0\u1edbc chuy\u1ec3n quan tr\u1ecdng trong \u0111\u1ecbnh h\u01b0\u1edbng ph\u00e1t tri\u1ec3n c\u1ee7a Lazada &#8211; th\u1ec3 hi\u1ec7n r\u00f5 s\u1ef1 thay \u0111\u1ed5i t\u1eeb m\u1ed9t n\u1ec1n t\u1ea3ng th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed ph\u00e1t tri\u1ec3n n\u00f3ng sang m\u00f4 h\u00ecnh t\u1eadp trung v\u00e0o gi\u00e1 tr\u1ecb v\u00e0 tr\u1ea3i nghi\u1ec7m.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"1_tap_trung_nang_cao_chat_luong_va_trai_nghiem\"><\/span>1. T\u1eadp trung n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng v\u00e0 tr\u1ea3i nghi\u1ec7m<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Lazada \u0111ang chuy\u1ec3n tr\u1ecdng t\u00e2m t\u1eeb ph\u00e1t tri\u1ec3n n\u00f3ng sang x\u00e2y d\u1ef1ng h\u1ec7 sinh th\u00e1i h\u00e0ng ch\u00ednh h\u00e3ng v\u00e0 tr\u1ea3i nghi\u1ec7m mua s\u1eafm ch\u1ea5t l\u01b0\u1ee3ng cao thay v\u00ec ch\u1ea1y \u0111ua gi\u00e1 r\u1ebb. Vi\u1ec7c n\u00e2ng cao ti\u00eau chu\u1ea9n LazMall, m\u1edf r\u1ed9ng c\u00e1c ch\u00ednh s\u00e1ch b\u1ea3o v\u1ec7 ng\u01b0\u1eddi mua v\u00e0 \u1ee9ng d\u1ee5ng c\u00f4ng ngh\u1ec7 h\u1ed7 tr\u1ee3 nh\u01b0 tr\u1ee3 l\u00fd AI, b\u1ea3o h\u00e0nh ch\u00ednh h\u00e3ng v\u00e0 ho\u00e0n ti\u1ec1n t\u1ef1 \u0111\u1ed9ng cho th\u1ea5y Lazada \u0111ang \u0111\u1eb7t ni\u1ec1m tin v\u00e0 tr\u1ea3i nghi\u1ec7m ng\u01b0\u1eddi ti\u00eau d\u00f9ng l\u00e0m tr\u1ecdng t\u00e2m trong chi\u1ebfn l\u01b0\u1ee3c ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng.<\/p>\n<p>D\u1eef li\u1ec7u Metric Analytics cho th\u1ea5y gi\u00e1 trung b\u00ecnh tr\u00ean m\u1ed7i \u0111\u01a1n v\u1ecb s\u1ea3n ph\u1ea9m b\u00e1n (AUP &#8211; Average Unit Price) tr\u00ean Lazada t\u0103ng m\u1ea1nh nh\u1ea5t trong c\u00e1c s\u00e0n TM\u0110T \u1edf Vi\u1ec7t Nam, \u0111\u1ea1t <strong>197.520 \u0111\u1ed3n<\/strong>g trong th\u00e1ng 9\/2025 \u2013 cao nh\u1ea5t tr\u00ean th\u1ecb tr\u01b0\u1eddng. Lazada c\u0169ng cho th\u1ea5y AUP d\u1eabn \u0111\u1ea7u trong c\u00e1c s\u00e0n (\u1ea3nh minh ho\u1ea1) trong li\u00ean t\u1ee5c 9 th\u00e1ng \u0111\u1ea7u n\u0103m 2025, ph\u1ea3n \u00e1nh chi\u1ebfn l\u01b0\u1ee3c nh\u1ea5t qu\u00e1n \u0111\u1ed1i v\u1edbi h\u00e0ng ch\u00ednh h\u00e3ng v\u00e0 t\u1ec7p kh\u00e1ch h\u00e0ng \u01b0u ti\u00ean ch\u1ea5t l\u01b0\u1ee3ng h\u01a1n gi\u00e1.<\/p>\n<p><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" class=\"size-full wp-image-866 aligncenter\" src=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/gia-trung-binh-hang-thang.png?resize=740%2C493&#038;ssl=1\" alt=\"Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam trong 2026 s\u1ebd b\u01b0\u1edbc v\u00e0o giai \u0111o\u1ea1n t\u00e1i \u0111\u1ecbnh h\u00ecnh chi\u1ebfn l\u01b0\u1ee3c\" width=\"740\" height=\"493\" srcset=\"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/gia-trung-binh-hang-thang.png?w=1800&amp;ssl=1 1800w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/gia-trung-binh-hang-thang.png?resize=300%2C200&amp;ssl=1 300w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/gia-trung-binh-hang-thang.png?resize=1024%2C683&amp;ssl=1 1024w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/gia-trung-binh-hang-thang.png?resize=768%2C512&amp;ssl=1 768w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/gia-trung-binh-hang-thang.png?resize=1536%2C1024&amp;ssl=1 1536w, https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/gia-trung-binh-hang-thang.png?w=1480&amp;ssl=1 1480w\" sizes=\"auto, (max-width: 740px) 100vw, 740px\" \/><\/p>\n<p style=\"text-align: center;\"><span style=\"font-size: 10pt;\"><em>Ngu\u1ed3n: B\u00e1o c\u00e1o Th\u1ecb tr\u01b0\u1eddng Th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Vi\u1ec7t Nam Q3.2025 c\u1ee7a Metric<\/em><\/span><\/p>\n<h3><span class=\"ez-toc-section\" id=\"2_da_dang_hoa_nguon_cung_voi_mo_hinh_chuan_hoa\"><\/span>2. \u0110a d\u1ea1ng h\u00f3a ngu\u1ed3n cung v\u1edbi m\u00f4 h\u00ecnh chu\u1ea9n h\u00f3a<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Lazada \u0111ang t\u1eadp trung m\u1edf r\u1ed9ng v\u00e0 n\u00e2ng cao ch\u1ea5t l\u01b0\u1ee3ng ngu\u1ed3n cung th\u00f4ng qua vi\u1ec7c chu\u1ea9n h\u00f3a quy tr\u00ecnh h\u1ee3p t\u00e1c v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u trong v\u00e0 ngo\u00e0i n\u01b0\u1edbc. V\u00ed d\u1ee5, vi\u1ec7c h\u1ee3p t\u00e1c c\u00f9ng Gmarket (H\u00e0n Qu\u1ed1c) v\u00e0 Tmall (thu\u1ed9c Alibaba) l\u00e0 nh\u1eefng b\u01b0\u1edbc \u0111i ti\u00eau bi\u1ec3u, gi\u00fap Lazada \u0111\u01b0a nhi\u1ec1u th\u01b0\u01a1ng hi\u1ec7u qu\u1ed1c t\u1ebf uy t\u00edn v\u00e0o th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam. Ngo\u00e0i ra, Lazada c\u0169ng li\u00ean t\u1ee5c h\u1ee3p t\u00e1c v\u1edbi c\u00e1c th\u01b0\u01a1ng hi\u1ec7u \u0111\u01b0\u1ee3c y\u00eau th\u00edch trong c\u00e1c chi\u1ebfn d\u1ecbch ra m\u1eaft s\u1ea3n ph\u1ea9m m\u1edbi, l\u00e0m phong ph\u00fa danh m\u1ee5c s\u1ea3n ph\u1ea9m tr\u00ean s\u00e0n v\u00e0 g\u00f3p ph\u1ea7n n\u00e2ng cao gi\u00e1 tr\u1ecb th\u01b0\u01a1ng hi\u1ec7u trong m\u1eaft c\u1ee7a ng\u01b0\u1eddi ti\u00eau d\u00f9ng.<\/p>\n<h3><span class=\"ez-toc-section\" id=\"3_dinh_vi_%e2%80%9cbrand-led_growth%e2%80%9d\"><\/span>3. \u0110\u1ecbnh v\u1ecb \u201cbrand-led growth\u201d<span class=\"ez-toc-section-end\"><\/span><\/h3>\n<p>Chi\u1ebfn l\u01b0\u1ee3c gi\u00fap Lazada tr\u1edf th\u00e0nh \u0111i\u1ec3m \u0111\u1ebfn cho h\u00e0ng ch\u00ednh h\u00e3ng v\u00e0 th\u01b0\u01a1ng hi\u1ec7u uy t\u00edn trong n\u01b0\u1edbc, \u0111\u1ed3ng th\u1eddi m\u1edf r\u1ed9ng h\u1ee3p t\u00e1c v\u1edbi c\u00e1c nh\u00e3n h\u00e0ng qu\u1ed1c t\u1ebf, t\u1ea1o n\u00ean h\u1ec7 sinh th\u00e1i c\u00e2n b\u1eb1ng gi\u1eefa s\u1ea3n ph\u1ea9m n\u1ed9i \u0111\u1ecba v\u00e0 qu\u1ed1c t\u1ebf.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"5_ket_luan_cuoc_dua_moi_cua_cac_%e2%80%9cong_lon%e2%80%9d_e-commerce_tai_viet_nam\"><\/span>5. K\u1ebft lu\u1eadn: Cu\u1ed9c \u0111ua m\u1edbi c\u1ee7a c\u00e1c \u201c\u00f4ng l\u1edbn\u201d E-Commerce t\u1ea1i Vi\u1ec7t Nam<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Cu\u1ed9c \u0111ua th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Vi\u1ec7t Nam ng\u00e0y c\u00e0ng c\u1ea1nh tranh kh\u1ed1c li\u1ec7t h\u01a1n bao gi\u1edd h\u1ebft, khi m\u1ed7i n\u1ec1n t\u1ea3ng \u0111\u1ec1u ch\u1ecdn cho m\u00ecnh m\u1ed9t h\u01b0\u1edbng \u0111i. \u0110i\u1ec1u n\u00e0y ph\u1ea3n \u00e1nh m\u1ed9t xu h\u01b0\u1edbng r\u00f5 r\u1ec7t: Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam \u0111\u00e3 b\u01b0\u1edbc sang giai \u0111o\u1ea1n m\u1edbi. Cu\u1ed9c \u0111ua kh\u00f4ng c\u00f2n n\u1eb1m \u1edf t\u1ed1c \u0111\u1ed9 m\u1edf r\u1ed9ng \u1ed3 \u1ea1t, m\u00e0 \u1edf kh\u1ea3 n\u0103ng x\u00e2y d\u1ef1ng ni\u1ec1m tin v\u00e0 gi\u00e1 tr\u1ecb th\u1ef1c cho c\u1ea3 th\u01b0\u01a1ng hi\u1ec7u l\u1eabn ng\u01b0\u1eddi ti\u00eau d\u00f9ng. Trong b\u1ee9c tranh m\u1edbi \u1ea5y, ni\u1ec1m tin, s\u1ef1 minh b\u1ea1ch v\u00e0 tr\u1ea3i nghi\u1ec7m mua s\u1eafm v\u01b0\u1ee3t tr\u1ed9i \u0111ang d\u1ea7n tr\u1edf th\u00e0nh \u201ct\u00e0i s\u1ea3n c\u1ea1nh tranh\u201d quan tr\u1ecdng nh\u1ea5t \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh ai s\u1ebd l\u00e0 ng\u01b0\u1eddi d\u1eabn \u0111\u1ea7u trong cu\u1ed9c \u0111ua d\u00e0i h\u1ea1n.<\/p>\n<p><strong>Metric<\/strong> ti\u1ebfp t\u1ee5c \u0111\u1ed3ng h\u00e0nh c\u00f9ng c\u00e1c n\u1ec1n t\u1ea3ng E-Commerce v\u00e0 th\u01b0\u01a1ng hi\u1ec7u trong vi\u1ec7c ph\u00e2n t\u00edch d\u1eef li\u1ec7u, nh\u1eadn di\u1ec7n xu h\u01b0\u1edbng, v\u00e0 \u0111\u01b0a ra g\u00f3c nh\u00ecn kh\u00e1ch quan gi\u00fap th\u1ecb tr\u01b0\u1eddng Vi\u1ec7t Nam ph\u00e1t tri\u1ec3n b\u1ec1n v\u1eefng h\u01a1n.<\/p>\n<p>V\u1edbi vai tr\u00f2 l\u00e0 \u0111\u01a1n v\u1ecb ph\u00e2n t\u00edch d\u1eef li\u1ec7u \u0111\u1ed9c l\u1eadp v\u00e0 trung l\u1eadp, Metric cam k\u1ebft:<\/p>\n<ul>\n<li aria-level=\"1\">Cung c\u1ea5p insights d\u1ef1a tr\u00ean d\u1eef li\u1ec7u th\u1ef1c t\u1ebf v\u00e0 ph\u00e2n t\u00edch chuy\u00ean s\u00e2u<\/li>\n<li aria-level=\"1\">Duy tr\u00ec t\u00ednh kh\u00e1ch quan v\u00e0 kh\u00f4ng thi\u00ean v\u1ecb v\u1edbi b\u1ea5t k\u1ef3 n\u1ec1n t\u1ea3ng n\u00e0o<\/li>\n<li aria-level=\"1\">H\u1ed7 tr\u1ee3 c\u00e1c th\u01b0\u01a1ng hi\u1ec7u v\u00e0 n\u1ec1n t\u1ea3ng \u0111\u01b0a ra quy\u1ebft \u0111\u1ecbnh chi\u1ebfn l\u01b0\u1ee3c d\u1ef1a tr\u00ean d\u1eef li\u1ec7u<\/li>\n<li aria-level=\"1\">\u0110\u00f3ng g\u00f3p v\u00e0o s\u1ef1 ph\u00e1t tri\u1ec3n minh b\u1ea1ch v\u00e0 b\u1ec1n v\u1eefng c\u1ee7a ng\u00e0nh th\u01b0\u01a1ng m\u1ea1i \u0111i\u1ec7n t\u1eed Vi\u1ec7t Nam<\/li>\n<\/ul>\n<p>T\u00ecm hi\u1ec3u th\u00eam v\u1ec1 n\u1ec1n t\u1ea3ng t\u1ed5ng h\u1ee3p v\u00e0 khai th\u00e1c d\u1eef li\u1ec7u Metric t\u1ea1i:<a href=\"https:\/\/metric.vn\/\"> https:\/\/metric.vn<\/a><\/p>\n<blockquote><p><em>B\u00e0i vi\u1ebft \u0111\u01b0\u1ee3c bi\u00ean so\u1ea1n d\u1ef1a tr\u00ean d\u1eef li\u1ec7u thu th\u1eadp v\u00e0 ph\u00e2n t\u00edch b\u1edfi Metric trong giai \u0111o\u1ea1n th\u00e1ng 1\/2024 &#8211; th\u00e1ng 9\/2025 t\u1eeb c\u00e1c ngu\u1ed3n c\u00f4ng khai, d\u1eef li\u1ec7u \u0111\u1ed1i t\u00e1c, v\u00e0 ph\u01b0\u01a1ng ph\u00e1p nghi\u00ean c\u1ee9u \u0111\u1ed9c l\u1eadp.<\/em><\/p><\/blockquote>\n<p>\u2014&#8212;&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<blockquote><p><em>V\u1ec1 <a href=\"http:\/\/metric.vn\/\">Metric.vn<\/a><\/em><\/p>\n<p><em>C\u00f4ng ty C\u1ed5 ph\u1ea7n Khoa h\u1ecdc D\u1eef li\u1ec7u (Metric) l\u00e0 \u0111\u01a1n v\u1ecb cung c\u1ea5p n\u1ec1n t\u1ea3ng t\u1ed5ng h\u1ee3p v\u00e0 khai th\u00e1c d\u1eef li\u1ec7u th\u00f4ng minh, s\u1eed d\u1ee5ng c\u00f4ng ngh\u1ec7 Big Data &amp; AI \u0111\u1ec3 cung c\u1ea5p gi\u1ea3i ph\u00e1p Market Intelligence v\u00e0 Business Intelligence, h\u1ed7 tr\u1ee3 h\u01a1n 100.000 doanh nghi\u1ec7p v\u00e0 \u0111\u1eb7t m\u1ee5c ti\u00eau ch\u1ea1m m\u1ed1c 1.000.000 doanh nghi\u1ec7p v\u00e0o n\u0103m 2030. Metric hi\u1ec7n ti\u1ebfp t\u1ee5c kh\u1eb3ng \u0111\u1ecbnh v\u1ecb th\u1ebf l\u00e0 \u0111\u1ed1i t\u00e1c chi\u1ebfn l\u01b0\u1ee3c v\u1edbi c\u00e1c t\u1ed5 ch\u1ee9c uy t\u00edn nh\u01b0 Hi\u1ec7p h\u1ed9i Th\u01b0\u01a1ng m\u1ea1i \u0110i\u1ec7n t\u1eed Vi\u1ec7t Nam (VECOM), C\u1ee5c Ph\u00e1t tri\u1ec3n TM\u0110T &amp; Kinh t\u1ebf s\u1ed1 (B\u1ed9 C\u00f4ng Th\u01b0\u01a1ng) v\u00e0 c\u00e1c n\u1ec1n t\u1ea3ng TM\u0110T h\u00e0ng \u0111\u1ea7u.<\/em><\/p>\n<ul>\n<li><em>Website: http:\/\/www.metric.vn<\/em><\/li>\n<li><em>Email: info@metric.vn<\/em><\/li>\n<li><em>Phone Number: 0338 062 221<\/em><\/li>\n<\/ul>\n<\/blockquote>\n","protected":false},"excerpt":{"rendered":"<p>Th\u1ecb tr\u01b0\u1eddng E-Commerce Vi\u1ec7t Nam \u0111\u00e3 tr\u1ea3i qua m\u1ed9t th\u1eadp k\u1ef7 t\u0103ng tr\u01b0\u1edfng m\u1ea1nh m\u1ebd v\u1edbi s\u1ef1 m\u1edf r\u1ed9ng nhanh v\u1ec1 quy m\u00f4 ng\u01b0\u1eddi d\u00f9ng, s\u1ea3n&#46;&#46;&#46;<\/p>\n","protected":false},"author":1,"featured_media":868,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-859","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ecom-market-research"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"jetpack_featured_media_url":"https:\/\/i0.wp.com\/metric.vn\/insights\/wp-content\/uploads\/2025\/11\/thumbnail-.jpeg?fit=2500%2C1313&ssl=1","_links":{"self":[{"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/posts\/859","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/comments?post=859"}],"version-history":[{"count":13,"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/posts\/859\/revisions"}],"predecessor-version":[{"id":881,"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/posts\/859\/revisions\/881"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/media\/868"}],"wp:attachment":[{"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/media?parent=859"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/categories?post=859"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/metric.vn\/insights\/wp-json\/wp\/v2\/tags?post=859"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}